Summary
Overview
Work History
Education
Skills
Languages
My desire
References
Timeline
Generic

Jose Becerra

Dallas,TX

Summary

Experienced restaurant waiter with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Hardworking Waiter with 7 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

8
8
years of professional experience

Work History

Restaurant Waiter

Jps cafe
Dallas, TX
03.2016 - Current
  • Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Recorded patron's meal options, identifying dietary needs, or special requests to correctly transmit orders.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Promptly reported any maintenance issues concerning kitchen equipment or dining areas.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Resolved customer complaints in a polite manner according to company policy.
  • Collected tickets and followed proper cash-handling procedures.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Informed customers of daily specials and signature menu items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

High School Diploma -

W.W Samuell High School
Dallas, TX
05-2022

Skills

  • Service Quality
  • Order Management
  • Guest Relations Management
  • Positive and Professional
  • Effective Customer Upselling
  • Regulatory Compliance
  • Menu Presentation
  • Guest Relations
  • Order Accuracy
  • Price Memorization
  • Menu Knowledge
  • Menu Memorization
  • Safe Food Handling
  • Cash Handling

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

My desire

  • I always wanted to help people out, I was attending community college to be able to get a degree in psychology. I dropped out of college due to the fact of not looking to continue my studies at this time, yet I still posses that desire to help people. Even though I posses no experience in any medical field, I have experience in giving quality service, taking in needs of people, showing hospitality, mesmerizing, and working long hours on my feet.

References

References available upon request.

Timeline

Restaurant Waiter

Jps cafe
03.2016 - Current

High School Diploma -

W.W Samuell High School

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Jose Becerra