Jose Bencomo
Rio Rancho,NM
Summary
Experienced Store Manager offering proven history of success in retail and whole sale management. Well-versed in all areas of operations, including promotional planning, financial administration and inventory management. Organized and analytical problem-solver skilled in resolving challenges to meet business demands.
Overview
14
14
years of professional experience
Work History
Store Manager
Gustave A. Larson
01.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Home Depot
02.2018 - 10.2020
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Created work schedules according to sales volume and number of employees.
Operations Manager
Home Depot
03.2013 - 01.2018
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Assistant Store Manager
Home Depot
10.2010 - 02.2013
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Education
High School Diploma -
Espanola Valley High School
Espanola, NMSkills
- Team leadership and coaching
- Order management
- Relationship building and management
- Maximizing Profitability
- Training and Development
- Personnel development
- Talent Recruitment
- Customer Service Management
Accomplishments
- Increased sales by 18% by coaching department managers on new merchandising standards.
- Supervised team of 180 staff members.
Languages
Spanish
Full Professional
Timeline
Store Manager
Gustave A. Larson
01.2021 - Current
Store Manager
Home Depot
02.2018 - 10.2020
Operations Manager
Home Depot
03.2013 - 01.2018
Assistant Store Manager
Home Depot
10.2010 - 02.2013
High School Diploma -
Espanola Valley High School
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