Jose Bolanos-Villarreal
Hesperia,CA
Summary
Hardworking and enthusiastic Manager trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cook
Texas Roadhouse Restaurant
06.2022 - Current
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Food & Beverage Team Lead
Target
06.2022 - 10.2024
- Help lead our Food & Beverage department and support in daily duties in other departments
- Help guests with all questions and concerns to provide a great experience
- Manage inventory for all Food & Beverage departments
- Place produce orders when need to
- Guided all team members to follow target policies and procedures
- Help with receiving in product when receiver is not in.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Warehouse Manager
Ferguson Enterprise
04.2021 - 06.2022
- Responsible for managing Receiving/Picking/Shipping Departments
- Performed evaluations all associates I supervised
- Responded to emails regarding inventory
- Performed seal checks on all import containers coming from overseas
- Responsible for cross-training all associates in all departments.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Picking Manager
Ferguson Enterprise
02.2020 - 03.2021
- Responsible for managing 30+ associates from the picking department
- Responsible for making sure all work content was picked for the night
- Responsible for training leads to perform all responsibilities while I off or in meetings
- Responsible for completing evaluations of all employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Tracked production and quality control systems to proactively identify deficiencies.
- Promoted brand at industry events and through ongoing networking efforts.
- Developed and maintained knowledgeable and productive team of employees.
Order Picker/Lead
Ferguson Enterprise
10.2016 - 02.2020
- Pick customers order in a timely and organized fashion
- Perform inventory cycles
- Release and batch in orders for fellow associates to pick
- Help run pick station when manager or supervisor are off or in meetings
- Completed online courses to advance my knowledge about the company.
Manager
Tilted Kilt
05.2016 - 10.2016
- Responsible for managing day to day duties of restaurant
- Responsible for checking payroll and entering voices
- Managed inventory for the company
- Performed employee evaluations
- Scheduled and conducted interviews for future employees.
Cook I
San Manuel Casino
08.2015 - 05.2016
- Cook and prepare orders for Oasis Grill
- Cook orders for all food court
- ( La tortilla,Tai Chi, and Oasis Grill
Manager/Cook
Porky's Pizza
02.2015 - 05.2016
- Manage day to day operations of business
- In charge of handling daily money input
- Make pizza orders.
Outbound/Unloader
Exact Staffing/ Target Warehouse
10.2014 - 01.2015
- Unloaded products from tailers
- Relabel products
- Assemble pallets with products.
Manager
Wild Blue Yonder/Wingnuts
03.2008 - 09.2014
- Responsible for managing daily operation of restaurant
- In charge of making produce orders and other ordering
- Responsible for checking payroll and entering invoices
- Did food and beverage inventory.
Cook/Trainer
Wild Blue Yonder/Wingnuts
07.2002 - 03.2008
- In charge of preparing food and cooking all food orders
- Trained all new hires in kitchen; prepping /cooking and cleaning
- Assist with all aspects of kitchen duties including helping with inventory of products.
Lube Technician/Sales porter
Metro Honda
03.2007 - 02.2008
- Responsible for changing oil and checking fluid on vehicles
- Responsible for fixing flat tires and changing tires on vehicles
- Check alignment on vehicles and adjusted according to specs
- Responsible for doing other minor work on vehicles such as key programming.
Education
Ford Fact Graduate Program, Ford Accelerated Credentials Training - ElectronicsSteering & SuspensionAir Management & ControlsOperations, Diagnosis & ServiceDrivabilityAdvance Diesel Engine Performance
Universal Technical Institute (UTI)
Rancho Cucamonga, CA09.2006
Skills
- I have 15 years of customer service,14 years of management experience and 6 years' experience in using WMS systems I have 6 years in picking/shipping/receiving in a warehouse environment Bilingual in Spanish
- Food handling
- Warehouse operation oversight
- Inventory Management
- Loading and unloading
- Restaurant operations management
- Customer Engagement
- Staff Management
Certification
- Certified Ford Technical Customer Handling
- Certified ALLDATA Automotive Information Specialist
- Sun Oscilloscope & Emission Tester
- Automotive Electricity, Brakes & Suspension Crs.
- Bilingual - Spanish
References
- Veronica Zambrano, (909)807-9699
- Cookie Mourton, (714)944-8992
- Adrian Garcia, (951)421-3752
- Susy Rojas, (626)641-6412
- Proceso Bolanos, (951)489-8705
Languages
Spanish
Native or Bilingual
Timeline
Cook
Texas Roadhouse Restaurant
06.2022 - Current
Food & Beverage Team Lead
Target
06.2022 - 10.2024
Warehouse Manager
Ferguson Enterprise
04.2021 - 06.2022
Picking Manager
Ferguson Enterprise
02.2020 - 03.2021
Order Picker/Lead
Ferguson Enterprise
10.2016 - 02.2020
Manager
Tilted Kilt
05.2016 - 10.2016
Cook I
San Manuel Casino
08.2015 - 05.2016
Manager/Cook
Porky's Pizza
02.2015 - 05.2016
Outbound/Unloader
Exact Staffing/ Target Warehouse
10.2014 - 01.2015
Manager
Wild Blue Yonder/Wingnuts
03.2008 - 09.2014
Lube Technician/Sales porter
Metro Honda
03.2007 - 02.2008
Cook/Trainer
Wild Blue Yonder/Wingnuts
07.2002 - 03.2008
- Certified Ford Technical Customer Handling
- Certified ALLDATA Automotive Information Specialist
- Sun Oscilloscope & Emission Tester
- Automotive Electricity, Brakes & Suspension Crs.
- Bilingual - Spanish
Ford Fact Graduate Program, Ford Accelerated Credentials Training - ElectronicsSteering & SuspensionAir Management & ControlsOperations, Diagnosis & ServiceDrivabilityAdvance Diesel Engine Performance
Universal Technical Institute (UTI)
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