Jose Borne-Dumont
Bear,DE
Summary
Customer-focused Head Bartender with 28 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary.
Overview
21
21
years of professional experience
Work History
ISSA Personal Trainer
Wilmington Country Club Inc
06.2024 - Current
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated members on preventive care, nutrition, fitness, stress management, and ergonomics.
- Assisted clients with personal fitness goals through realistic objectives.
- Designed specific workout systems for individual clients based on performance ability.
Bartender/ Restaurant Server
Luce's Ristorante
05.2016 - 12.2016
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Bartender/ Restaurant Server
Yolo Restaurant + Lounge
02.2016 - 05.2016
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Bartender/Restaurant Server
Hurricane Grill & Wings
11.2015 - 05.2016
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Stayed up-to-date on menu changes to help customers make food choices.
Head Bartender
Madison Beach Club
03.2015 - 10.2015
- Trained 20 + new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
Combat Medic
United States Army
04.2003 - 04.2006
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
- Kept combat zone work environments as clean and organized as possible and maintained unit in constant state of readiness.
- Performed crucial lifesaving interventions in combat situations.
- Collected patient medical information and details about current conditions, symptoms and complaints.
Education
Bachelor of Science - Public Relations
Ashford University
Clinton, IA03.2015
Master of Arts - Sports Management
University of New Haven
West Haven, CT05.2013
Bachelor of Science - Business Administration
Ashford University
Clinton, IA05.2011
No Degree - Mixology
Academy For Professional Bartenders
Altamonte Springs, FL06.1996
Skills
- Leadership skills
- Suggestive Selling
- Payment Processing
- Highly reliable
- Wine and liquor knowledge
- Engaging personality
- Fluency in Spanish
- Creative Mixology
- Professional Appearance
- Aloha POS
- Service-oriented mindset
- Cash Register Operation
Languages
Spanish
Native or Bilingual
Timeline
ISSA Personal Trainer
Wilmington Country Club Inc
06.2024 - Current
Bartender/ Restaurant Server
Luce's Ristorante
05.2016 - 12.2016
Bartender/ Restaurant Server
Yolo Restaurant + Lounge
02.2016 - 05.2016
Bartender/Restaurant Server
Hurricane Grill & Wings
11.2015 - 05.2016
Head Bartender
Madison Beach Club
03.2015 - 10.2015
Combat Medic
United States Army
04.2003 - 04.2006
Bachelor of Science - Public Relations
Ashford University
Master of Arts - Sports Management
University of New Haven
Bachelor of Science - Business Administration
Ashford University
No Degree - Mixology
Academy For Professional Bartenders
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