Jose Borrel
New York,NY
Summary
Creative and driven professional with a strong foundation in immersive guest experiences, retail leadership, and artistic collaboration. Proven ability to connect with people, manage high-pressure environments, and contribute to cross-functional creative teams. Skilled in content creation, storytelling, and maintaining the visual integrity of brand spaces. Passionate about culture, design, and digital innovation.
Overview
7
7
years of professional experience
Work History
Creative Office Assistant & Content Lead
Mercer Labs Museum of Art
01.2024 - Current
- Collaborate directly with founder Roy Nachum and the creative team to conceptualize digital content, event coverage, and promotional assets.
- Capture, edit, and distribute video and photo content for TikTok, Instagram, and marketing decks.
- Maintain strong relationships with VIP visitors, press contacts, and collaborators.
- Coordinate photo and video shoots, ensuring efficient planning and impactful results.
- Assist with studio logistics and exhibition prep.
Lead Sales Key Holder
Mercer Labs Museum Store
01.2024 - Current
- Mentored retail team to increase product knowledge and performance.
- Managed store visuals, restocking, and pricing.
- Created tailored product recommendations based on guest interactions.
Guest Experience Supervisor
Summit One Vanderbilt
02.2023 - 01.2024
- Delivered storytelling tours across multi-sensory observation spaces.
- Handled guest inquiries and escalations.
- Supported execution of private events.
- Collaborated with teams for smooth operations.
Museum Assistant
9/11 Museum & Memorial
09.2022 - 03.2023
- Provided historical context and support to daily visitors.
- Conducted research and assisted the exhibit team.
- Participated in team meetings for improvements.
Events Membership Ambassador
Clear Inc.
12.2018 - 10.2022
- Led group tours and introduced members to CLEAR technology.
- Supported sales strategies to boost signups.
- Work To ensure guest safety in Madison square garden , Yankee Stadium , Barclays Center , Citi Field.
Education
Associate of Arts - Marketing Management & Research
City College of New York
New York, NY06.2026
Skills
- Content Creation
- Guest Experience & VIP Relations
- Creative Direction & Styling
- Retail Sales & Visual Merchandising
- Social Media Strategy
- Team Collaboration
- Time Management
Timeline
Creative Office Assistant & Content Lead
Mercer Labs Museum of Art
01.2024 - Current
Lead Sales Key Holder
Mercer Labs Museum Store
01.2024 - Current
Guest Experience Supervisor
Summit One Vanderbilt
02.2023 - 01.2024
Museum Assistant
9/11 Museum & Memorial
09.2022 - 03.2023
Events Membership Ambassador
Clear Inc.
12.2018 - 10.2022
Associate of Arts - Marketing Management & Research
City College of New York
Similar Profiles
Jose BorrelJose Borrel
Lead Sales Associate at Mercer Labs Museum of ArtLead Sales Associate at Mercer Labs Museum of Art
Jackie MednickJackie Mednick
Ambassador at Mercer Labs Museum of Art and TechnologyAmbassador at Mercer Labs Museum of Art and Technology
Bernard CastroBernard Castro
Assistant Manager at Mercer Labs (Museum of Arts and Technology)Assistant Manager at Mercer Labs (Museum of Arts and Technology)
Natali SharipashviliNatali Sharipashvili
Server / Food Expeditor at Rhubarb Hospitality Collection (RHC)Server / Food Expeditor at Rhubarb Hospitality Collection (RHC)
Gifty DavisGifty Davis
Billing Manager at Fish & Richardson, P.C.Billing Manager at Fish & Richardson, P.C.