Jose Briceno

- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.

- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.

- Answered incoming telephone calls and scheduled appointments for clients.

- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

- Inventory management
- Set and adjust menu prices to reflect market trends and profitability and analyze sales data to identify popular items and plan promotions.
- Resolve costumer complaints promptly and professionally.
- Monitor cash flow, reconcile daily earnings and manage bank deposits.

- Increased typing accuracy by implementing proofreading and editing techniques.

- Expedited data entry tasks with efficient typing speed and accuracy.

- Typed official correspondence and reports from handwritten notes and other information sources.

- Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.

- Greet costumers warmly as they enter the store.
- Assist costumers in finding products, answering questions and making purchasing decisions.
- Resolve costumer complaints or direct them to the appropriate manager.
- Provide product recommendations based on costumer needs.

- Diagnostics and troubleshooting.
- Repairs and replacement of damaged components, such as screens, batteries, charging ports and speakers.
- Operate system repairs and updates.
- Maintain detailed logs of repairs, including issues, steps taken and solutions provided.
- Stay updated on the latest cellphone models, software updates and repair techniques.