Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Bueno

Lansdale,PA

Summary

Experienced Shift Manager effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. And Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Overview

1
1
year of professional experience

Work History

Delivery Driver

DoorDash
05.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Personal Shopper

ShopRite
10.2022 - 05.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Shift Manager

Rita's Italian Ice
04.2022 - 09.2022
  • Maintained the ice cream stock, producing and ensuring a quality product for the customer.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Kept the establishment clean during and after closing hours to ensure an optimal working environment.


Education

High School Diploma -

North Penn Senior High School
Lansdale, PA
06.2023

Skills

  • Fluency in three languages (English, Portuguese and Spanish)
  • Logistics Knowledge
  • Staff Training and Onboarding
  • Hospitality Management
  • Accurate Money Handling
  • Customer Relationships

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Delivery Driver

DoorDash
05.2023 - Current

Personal Shopper

ShopRite
10.2022 - 05.2023

Shift Manager

Rita's Italian Ice
04.2022 - 09.2022

High School Diploma -

North Penn Senior High School

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Jose Bueno