Year of professional experience
Jose Burgos
Spring Hill,FL
Summary
As a current Equipment Coordinator providing exceptional support in Amazon’s Information Technology (I.T.) department, I seek to improve further and increase my knowledge and understanding of technology to become an I.T. Technician.
Overview
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Work History
Equipment Coordinator
Amazon Information Technology (IT) Dept.
Ruskin, FL
09.2022 - Current
- Maintained inventory of equipment, ensuring adequate stock levels and accurate records.
- Monitored condition of equipment and identified issues for repair or replacement.
- Conducted regular maintenance checks on equipment to ensure proper functioning.
- Performed troubleshooting and repairs as needed to maintain operational status of all machines.
- Developed standard operating procedures for the safe operation of all equipment.
- Maintained and organized equipment storage areas regularly.
- Assigned equipment to users based on specific needs.
- Documented work orders and tracked progress throughout the duration of each job.
- Provided technical advice and assistance to customers regarding use of equipment.
Associate in Receiving Department
Amazon Fulfillment Center
Ruskin, FL
07.2016 - 01.2022
- Processed shipments received from vendors according to established protocols.
- Operated equipment such as scanners and scales correctly during checkout process.
- Ensured compliance with company safety regulations at all times while on the job.
Commercial Sales Manager
Pep Boys Auto Parts and Service
Lakeland, FL
01.2012 - 06.2016
- Maintained relationships with existing clients by providing superior customer service.
- Maintained effective customer communications and built strong customer relationships.
- Maintained relationships with high-profile and return clients.
Commercial Sales Assistant Manager
Pep Boys Auto Parts and Service
Brandon, FL
01.2012 - 06.2016
- Provided customer service and support to clients in a professional manner.
- Prepared quotations, invoices, credit notes and delivery dockets for customers.
- Researched potential new markets and identified opportunities for growth.
- Assisted with the development of sales proposals and presentations for potential clients.
- Managed customer accounts, providing information on product availability and pricing.
- Responded promptly to inquiries from customers via email or phone calls.
- Ensured compliance with relevant laws, regulations and policies when dealing with customers.
- Responded to customer questions about [Product or Service].
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
Education
Hillsborough Community College
03.2021
CompTIA A+ and CompTIA Network
03.2021
Skills
- 1 year of corporate setting Windows, Mac or Linux Operating systems support experience
- 1 year of Experience troubleshooting integrated and interdependent computer systems
- 1 year of Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Awards
- Certificate of Appreciation - Amazon Fulfillment Center TPA1 2022
- In recognition of continuing service and support.
- Contribution as an Ambassador during the 2021 Peak Season.
- Positive attitude, ambition, and subject matter expertise.
- Serving as an example for excellence.
Timeline
Equipment Coordinator
Amazon Information Technology (IT) Dept.
09.2022 - Current
Associate in Receiving Department
Amazon Fulfillment Center
07.2016 - 01.2022
Commercial Sales Manager
Pep Boys Auto Parts and Service
01.2012 - 06.2016
Commercial Sales Assistant Manager
Pep Boys Auto Parts and Service
01.2012 - 06.2016
Hillsborough Community College
CompTIA A+ and CompTIA Network