Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jose Cabrera

Miami

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Adult medical assistant

Advance MDCare
Miami Springs
01.2024 - 06.2025
  • Assisted physicians during patient examinations and procedures.
  • Maintained patient records using electronic health record systems.
  • Prepared examination rooms and ensured proper sterilization of instruments.
  • Scheduled patient appointments and managed front desk operations.
  • Collected and processed lab specimens for diagnostic testing.
  • Educated patients on medication usage and health maintenance strategies.
  • Monitored vital signs and reported changes to healthcare providers.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized charts, documents and supplies to maintain team productivity.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.

Pediatric Medical Assistant

Pedroso Pediatric
Miami Beach
10.2022 - 11.2023
  • Assisted pediatricians with routine check-ups and examinations.
  • Managed patient records using electronic health record systems.
  • Prepared examination rooms for patient visits and procedures.
  • Educated parents on child health, nutrition, and safety guidelines.
  • Administered vaccinations and performed basic lab tests as needed.
  • Collaborated with healthcare team to ensure quality patient care.
  • Maintained inventory of medical supplies and equipment for clinic use.
  • Administered vaccines, injections, and other treatments as directed by physicians.
  • Performed patient histories, vital signs, and medical screenings.
  • Assisted with scheduling appointments for patients and follow-up visits.
  • Prepared treatment rooms before each patient visit by stocking them with necessary supplies and instruments.
  • Ordered medical supplies, equipment, and medications as needed.
  • Escorted patients from the waiting area into an exam room at the start of their appointment.
  • Collected laboratory specimens for diagnostic testing.
  • Provided patient education regarding health maintenance topics.
  • Maintained confidentiality of all patient information according to HIPAA regulations.
  • Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
  • Conducted routine office administrative tasks such as filing paperwork or completing forms on behalf of patients.
  • Provided assistance to physicians during exams or treatments as required.
  • Answered phone calls from patients to answer questions or address concerns related to their care.
  • Ensured that all medical charts were complete prior to each patient's visit.
  • Facilitated communication between doctors, patients, and other healthcare professionals.
  • Implemented infection control and safety protocols.
  • Conducted patient intake interviews to gather medical history and current health concerns.
  • Operated and maintained medical equipment.
  • Monitored and recorded vital signs.
  • Scheduled appointments and managed patient follow-up.
  • Handled patient check-in and check-out procedures.
  • Administered vaccinations and recorded patient reactions.
  • Performed throat swabs and other basic diagnostic procedures.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.

Travel Agent

Smooth Flying Corp.
Miami
01.2021 - 09.2022
  • Researched travel options to create tailored itineraries for clients.
  • Coordinated travel arrangements including flights, accommodations, and transportation.
  • Communicated effectively with clients to understand their travel preferences and needs.
  • Utilized booking systems to secure reservations and confirm travel details.
  • Provided expert advice on destinations, activities, and local customs to enhance experiences.
  • Managed client inquiries through phone and email with prompt responses.
  • Built relationships with vendors to ensure reliable service for clients' trips.
  • Updated clients on travel policies and safety regulations affecting their trips.
  • Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
  • Researched availability of airfare and hotel rooms using reservation systems.
  • Created travel itineraries and made adjustments to meet client specifications.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Processed payments from clients via cash or credit cards.
  • Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
  • Organized flights, insurance, and accommodations for travelers according to their preferences.
  • Maintained up-to-date knowledge of airline regulations concerning ticketing procedures and restrictions.
  • Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
  • Ensured all reservations were accurately documented in agency's system prior to client departure date.
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Created marketing materials showcasing vacation packages available for sale through the agency.
  • Suggested additional services such as car rentals or activities that would enhance a customer's trip.
  • Assisted customers in selecting the best possible package with the least expense.
  • Provided detailed information about destinations such as climate conditions or points of interest at requested locations.
  • Explained benefits of purchasing travel insurance with clients.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Evaluated customer feedback forms following completion of trips; used data to improve quality of services offered.
  • Conducted research on new destinations and attractions which may be attractive to potential travelers.
  • Planned special events such as honeymoons or destination weddings.
  • Monitored trends in tourism industry; updated promotional material accordingly.
  • Collaborated with colleagues to stay abreast of changes in the industry related to new products or services offered by competitors.
  • Negotiated competitive rates with travel suppliers to ensure the best deals for clients.
  • Implemented marketing strategies to attract new clients and retain existing ones.
  • Utilized GDS systems efficiently for booking and confirming travel plans.
  • Created and distributed travel brochures and newsletters to inform clients of special promotions.
  • Fostered a positive and collaborative work environment, sharing travel tips and insights with colleagues.
  • Organized group travel arrangements, coordinating logistics for seamless travel experiences.
  • Coordinated travel arrangements, including flights, hotels, and car rentals, for diverse client base.
  • Analyzed customer feedback to improve service offerings and client satisfaction.
  • Maintained up-to-date knowledge of travel advisories, visa requirements, and vaccination policies.
  • Assisted in the development of travel insurance policies to protect clients against unexpected events.
  • Conducted travel seminars and presentations to educate clients on new destinations and travel tips.
  • Maintained relationships with travel partners and vendors.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings, and rental car reservations.
  • Provided customers with brochures and publications containing local customs, points of interest or foreign country regulations.
  • Planned, described and sold itinerary tour packages and promotional travel incentives.
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.
  • Coordinated ground transportation to and from accommodations for clients.

Medical Doctor

Juaquin Panecas Hospital
Yaguajay
07.2020 - 12.2020
  • Conducted patient examinations to assess health conditions and medical needs.
  • Developed treatment plans based on patient diagnoses and medical history.
  • Collaborated with nursing staff to ensure comprehensive patient care.
  • Prescribed medications and monitored their effects on patients' health.
  • Educated patients about wellness, preventive care, and treatment options.
  • Maintained accurate patient records using electronic health record systems.
  • Participated in hospital committees to improve healthcare protocols and practices.
  • Provided support during surgical procedures as part of the medical team.
  • Reviewed clinical data from hospital visits or outpatient clinic visits in order to determine appropriate follow-up actions or referrals.
  • Monitored patients with acute conditions for changes, improvements, or need for intervention.
  • Ordered laboratory tests such as X-rays, electrocardiograms, CT scans, MRIs. to diagnose medical conditions.
  • Counseled patients on diet, hygiene, lifestyle changes, and preventative care measures.
  • Participated in community outreach programs focused on public health education initiatives within target populations.
  • Performed physical examinations and diagnostic tests to assess patient health.
  • Provided treatment for illnesses, infections, injuries, and other medical conditions.
  • Explained procedures and discussed test results or prescribed treatments with patients.
  • Recorded patients' medical history, vital statistics, and test results in electronic medical records.
  • Ordered laboratory tests and imaging scans to complete further investigations.
  • Monitored treatment regimens to determine efficacy and adjusted according to results achieved.
  • Conducted research activities related to disease diagnosis and treatments.
  • Consulted with specialists regarding complex cases or difficult diagnoses.
  • Provided guidance during emergency situations involving critical care patients.
  • Utilized superior interpersonal skills to establish rapport and place patients at ease in stressful situations.
  • Collaborated with healthcare professionals to coordinate optimal patient care plans.
  • Participated in quality assurance activities aimed at improving overall patient care outcomes.
  • Reviewed patient history and conducted physical examinations to determine diagnosis and treatment plan.
  • Provided patient diagnosis, test evaluation, and treatment under strict time constraints.
  • Attended conferences to stay up-to-date with advances in medicine and share best practices with colleagues.
  • Evaluated test results and made appropriate recommendations for further testing or treatments.
  • Prescribed, administered and dispensed medication in accordance with state and federal statutes.
  • Advised staff members regarding proper implementation of safety protocols within the facility.
  • Directed and coordinated patient care activities of nursing and support staff.
  • Developed individualized care plans based on patient needs and preferences.
  • Evaluated effectiveness of current care methods and procedures to suggest additional improvements.
  • Treated patients with strokes, head traumas, comas, and intracranial hematomas.
  • Monitored compliance with established standards of practice within the facility.
  • Assessed notes by nursing staff for accuracy, completion, services rendered, and patient responses.
  • Managed ongoing care of patients with chronic issues of varying severity and treatment requirements.
  • Explained potential prognoses of diseases or traumatic conditions.

Education

Master of Science - Nursing

Miami Regional University
Miami Springs
04-2025

M.D. - Family Medicine

Medical University Faustino Perez
Sancti Spiritus, Cuba
07-2020

Skills

  • Patient care
  • Electronic health records
  • Health education
  • Critical thinking
  • Laboratory procedures
  • Team collaboration
  • Clinical assessments
  • Communication skills
  • Diagnostic support
  • Therapeutic procedures
  • Patient-focused care
  • Electronic medical records
  • Vital signs and examinations
  • EMR / EHR
  • Proper sterilization techniques
  • Clinical and administrative support
  • Vital sign monitoring
  • Patient relations
  • Inventory and supply management
  • EKG set up and monitoring
  • Medical terminology
  • Immunization administration
  • Disease prevention education
  • Vital signs monitoring
  • HIPAA compliance
  • Data entry
  • Medical terminology proficiency
  • Equipment sterilization
  • Venipuncture and phlebotomy
  • Professionalism and ethics
  • Medical records management
  • Prioritizing stat orders
  • Chronic disease management

Languages

Spanish
Professional
English
Professional

Certification

  • Registered Medical Assistant
  • Registered Nurse

Timeline

Adult medical assistant

Advance MDCare
01.2024 - 06.2025

Pediatric Medical Assistant

Pedroso Pediatric
10.2022 - 11.2023

Travel Agent

Smooth Flying Corp.
01.2021 - 09.2022

Medical Doctor

Juaquin Panecas Hospital
07.2020 - 12.2020

Master of Science - Nursing

Miami Regional University

M.D. - Family Medicine

Medical University Faustino Perez

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