Jose Caez

From 8am I was responsible for New Vehicles that were dropped of in front of the dealership, Moving them to the back of the dealership, If any new car were damage I was responsible of taking photos of the damages, vin number and model of the car. Same like the previous dealership my responsibility was to stock them in, Fuel them and park them in the correct spot by models and trim line. I was always the one the Managers would call to the office for any status on the lot, I also helped out a lot in the service department dealing with customer questions and concerns. Then I would go and ask the Service Department Manager for the correct answer to give back to the customer since it was not my department but I always wanted to learn the department.

• Maintained cleanliness of the lot, including sweeping, trash removal, pressure washing, Keeping up with new car arrivals, Inspecting every car that arrived for damages, Stocking them in, Fueling them and parking them in the correct spot for it, Rotating older inventory and making sure every car is clean and ready for sale. I also had to drive to other dealerships to swap cars all over Conn, Mass, NY, Penn, Philadelphia, Maryland, New Hampshire,Vermont, Maine. I was also asked to make DMV runs to register certain customers new cars in Conn and in Mass. I was also responsible for the monthly inventory of the new cars, Looking for RED FLAGS which is making sure a customer was not driving the wrong vehicle. After 6 month of my performance I was promoted to inventory specialist.

When I first started working for Burger King I came in with the mindset of becoming a Manager, After just 4 months I asked the store Manager what I need to do to go up the ranks in becoming a Manager, He looked at me and said "I never thought you would ask' , 3 days later my uniform was in and my training began, After 2-3 weeks later I was cashing out the registers, Putting the money in the safe and closing up the store. He believed in me and game me that opportunity but that dream quickly went down the drain. I rather answer any questions about this matter in person. My responsibilities were to make sure customers were satisfied with the orders taken, Making sure the lobby was always clean and that there was no miscommunication with the rest of the night crew employees.

• Ensured compliance with regulatory requirements and industry standards.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Ensured compliance with industry regulations and company policies. I enjoyed this position as I was always learning something new. From listening to customers concerns to solving the customers concerns.