Jose Calero
Miami,FL
Summary
Highly experienced Cybersecurity professional known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Apart from my knowledge in the IT world I am also qualified in Security with a little over four years of experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security
The Rock Miami Church
Miami , FL
01.2020 - Current
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Assisted in the development and implementation of security policies and procedures.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Maintained high levels of alertness throughout shifts.
- Remain in compliance with local, state, and federal regulations
- Immediately respond to emergencies
Detention Officer
Akima Global Services
Miami , FL
04.2024 - 05.2024
- Supervised inmates during recreational activities, providing guidance when needed.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Provided support and assistance to fellow officers during emergency situations.
- Maintained records of incident reports and daily logs to document inmate activity.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
- Escorted inmates from one area of the detention center to another safely and securely.
Sales Associate
Sherwin Williams
06.2020 - 03.2024
- Demonstrated outstanding customer service skills by serving as the main point of contact with customers.
- Ensured that customers received an exceptional shopping experience by providing them with undivided attention in regard to their individual needs and inquiries.
- Have obtained proper leadership skills in regards to working with a team and executing tasks on the sales floor.
- Responsible for paying attention to detail when cashing out purchases and balancing register.
- Approach browsing customers and initiate conversations to determine buying preferences.
- Maintained constant presence on the sales floor to address customer needs.
- Recommend appropriate items and direct or lead customers to selections
IT Technical Support Intern
Florida Christian School
01.2023 - 06.2023
- Collected, update, and migrated information.
- Worked in office lab environment to test, debug and operate developed systems.
- Analyzed current information and helped develop plans to address needs.
- Supported team needs with research and problem-solving abilities.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Maintained servers and systems to keep networks fully operational during peak periods.
Education
Bachelor of Science - Cybersecurity
Miami Dade College
05.2023
Associate of Arts - Computer And Information Systems Security
Miami Dade College
Miami, FL05.2022
High School Diploma -
Florida Christian School
4200 SW 89th Ave, Miami, FL 3316505.2018
Skills
- Teamwork and Collaboration
- two years of installation experience of various applications
- Vulnerability Management
- two years of experience in maintenance and repair of personal computers and other equipment
- Ability to effectively identify and solve technical problems
- Network Security
- Microsoft Operating Systems
- Experience working with switches and access points
- Experience working with Nessus Vulnerability management software
- 2 Years experience in IT and/or IT security
Certification
- Security D License
- Security G License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Detention Officer
Akima Global Services
04.2024 - 05.2024
IT Technical Support Intern
Florida Christian School
01.2023 - 06.2023
Sales Associate
Sherwin Williams
06.2020 - 03.2024
Security
The Rock Miami Church
01.2020 - Current
Bachelor of Science - Cybersecurity
Miami Dade College
Associate of Arts - Computer And Information Systems Security
Miami Dade College
High School Diploma -
Florida Christian School