Jose Campos
Yuma,AZ
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
1
1
year of professional experience
Work History
Security Officer
Deployed Services
08.2023 - 03.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Customer Service Representative
Convey Health Solutions
12.2022 - 05.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
GED -
Arizona Western College
Yuma, AZSkills
- Incident Reporting
- Security Guard License
- General security
- Stationary surveillance
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Deployed Services
08.2023 - 03.2024
Customer Service Representative
Convey Health Solutions
12.2022 - 05.2023
GED -
Arizona Western College