Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jose Cantu

Rio Grande City,Texas

Summary

Proven leader in operational excellence, adept at strategic planning and execution, with a track record of spearheading process improvements at Acreaus to drive productivity and profitability. Skilled in leadership training and effective communication, I excel in transforming challenges into opportunities, achieving significant performance enhancements while fostering robust employee development and customer satisfaction. Experienced and proficient in managing day to day operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Operations

Acreaus
01.2023 - Current
  • Defined, implemented, and revised operational policies and guidelines.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Monitored and coordinated workflows to optimize resources.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.

Director of Operations

Firm Foundation of Ca
10.2023 - 12.2023
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored and coordinated workflows to optimize resources.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Hired and managed [Number] new managers to drive business growth.

Construction Manager

Latlonginfrastructure
09.2021 - 10.2023
  • Surveyed sites to determine material needs and accurately manage inventories and budgets.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
  • Supervised team of [Number] construction workers to maintain productivity and quality of work.
  • Developed and implemented quality control plan to guarantee highest standards of workmanship.
  • Developed and implemented construction plans according to client specifications and expectations.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.

Construction Manager

Corbel Communications
02.2018 - 09.2021
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
  • Communicated daily with vendors to keep project fully operational.
  • Supervised team of [Number] construction workers to maintain productivity and quality of work.
  • Developed and implemented comprehensive schedule of preventive maintenance and repair work.
  • Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
  • Developed and implemented construction plans according to client specifications and expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Implemented systems to improve process efficiency and reduce project duration.
  • Negotiated labor contracts with general contractors and subcontractors.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
  • Monitored construction sites for compliance with safety regulations and adherence to standards.
  • Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
  • Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.

Foreman

Corbel Communications
07.2016 - 09.2018
  • Reworked positions and workflow based on individual abilities and production targets.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Checked equipment to determine if maintenance was required.
  • Developed and implemented new procedures to increase productivity and constructiveness.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Created and implemented plans to maximize efficiency of workers.
  • Assisted in recruiting and hiring new construction and extraction workers.
  • Inspected equipment and tools used for safe operation.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Provided feedback to workers on job performance and safety procedures.

Labor

Corbel Communications
04.2016 - 07.2016
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Performed general housekeeping and cleaning tasks.
  • Maintained and repaired facilities, equipment, and tools.
  • Loaded and unloaded materials onto trucks and trailers.
  • Operated forklifts and boom lifts to complete various tasks.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Mixed and poured concrete for variety of projects.

Education

No Degree - Quinisealogy

South Texas College
Mcallen, TX

Skills

  • Strategic planning and execution
  • Capital Spending
  • Operations Oversight
  • Process Improvements
  • Leadership training
  • Process Improvement
  • Risk Mitigation
  • Strategic Planning
  • Schedule oversight
  • Quality Assurance
  • Workforce Planning
  • Performance Analysis
  • Resource Allocation
  • Operational Efficiency
  • Customer Retention
  • Administrative Management
  • Revenue Generation
  • Customer Service Management
  • Employee Development
  • Performance Improvement
  • Operations Management
  • Team Leadership
  • Employee Scheduling
  • Multitasking Abilities
  • Management Team Building
  • Problem-Solving
  • Effective Communication
  • Staff Scheduling
  • Interpersonal Skills
  • Employee Relations
  • Problem-solving abilities
  • Product Development
  • Records Organization and Management
  • Customer Service
  • Effective leader
  • Desktops, Laptops, and Mobile Devices
  • Performance Improvements
  • Logistics
  • Decision-Making
  • Staff training/development
  • Human Resources
  • Employee Motivation
  • Employee reviews
  • Training Management
  • Customer Relations
  • Excellent Communication

Certification

OSHA 30

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Director of Operations

Firm Foundation of Ca
10.2023 - 12.2023

Director of Operations

Acreaus
01.2023 - Current

Construction Manager

Latlonginfrastructure
09.2021 - 10.2023

Construction Manager

Corbel Communications
02.2018 - 09.2021

Foreman

Corbel Communications
07.2016 - 09.2018

Labor

Corbel Communications
04.2016 - 07.2016

No Degree - Quinisealogy

South Texas College
Jose Cantu