Jose Carattini
Huguenot,NY
Summary
Dynamic Carpet Installer with extensive experience at Pocono Interiors, excelling in precise installations and customer service. Proven ability to enhance efficiency and reduce waste through innovative techniques. Skilled in carpet stretching and problem-solving, consistently exceeding client expectations and fostering strong relationships for repeat business.
Experienced with all aspects of carpet installation, including surface preparation and carpet fitting. Utilizes precision and attention to detail to ensure flawless finishes. Track record of effective teamwork and maintaining high standards of quality on every project.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
32
32
years of professional experience
Work History
Carpet Installer
Pocono Interiors
05.1994 - Current
- Installed various carpet types, ensuring precise fit and finish for residential and commercial projects.
- Led installation teams, overseeing project timelines and quality standards to enhance customer satisfaction.
- Trained new installers on best practices for carpet handling, layout design, and safety protocols.
- Conducted site assessments to determine flooring requirements and recommend appropriate materials.
- Utilized specialized tools such as stretchers, seamers, and adhesives for efficient installation processes.
- Implemented process improvements that reduced waste and increased efficiency during installation projects.
- Resolved customer concerns promptly, fostering strong relationships and repeat business through exceptional service.
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
- Removed existing flooring materials and prepared area for installation of new products.
- Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
- Laid or repaired tile to meet small-scale and large-scale project requirements.
- Improved efficiency of carpet installations by mastering the use of various tools and equipment.
- Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
- Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
- Collaborated with sales team to provide accurate quotes and exceptional service, leading to repeat business.
- Reduced client complaints by ensuring precise measurements and accurate cuts for each project.
- Handled challenging situations gracefully under pressure, such as last-minute changes or unexpected complications during installations.
- Contributed to increased referrals from satisfied customers through consistent quality workmanship on all projects.
- Resolved client concerns quickly and professionally, maintaining a positive reputation for the company.
- Increased company revenue by completing projects within budget and timeline constraints.
- Streamlined the installation process by proactively preparing materials and tools required for each job site.
- Installed carpet, hardwood and floating floor flooring in commercial and residential buildings.
- Maintained a safe work environment by following proper safety procedures during installations.
- Cleaned up before and after installation by vacuuming carpet and discarding remnant pieces.
- Completed installations of carpet, laminate, and wood.
- Installed custom carpet tiles for customers following specific design preferences.
- Inspected surface to be covered to determine condition and correct imperfections that might show through carpet or cause carpet to wear unevenly.
- Performed semi-skilled carpentry work such as subflooring repair and trim installation.
Education
No Degree - Basic Schooling
Lafayette Highschool
Brooklyn, NY01-1985
Skills
- Room measurements
- Customer service
- Rollmaster
- Repair work
- Surface preparation
- Carpet installation
- Padding installation
- Material estimation
- Flooring installation
- Pattern matching
- Edge joining
- Subfloor preparation
- Carpet stretching
- Knee kicker usage
- Carpet seam sealing
- Carpet removal techniques
- Vinyl flooring installation
- Stair carpeting proficiency
- Carpet cutting precision
- Carpet tile installation
- Wall-to-wall carpeting
- Seam joining techniques
- Power stretcher operation
- Problem-solving
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Carpet Installer
Pocono Interiors
05.1994 - Current
No Degree - Basic Schooling
Lafayette Highschool