Jose Cardenas
Salem,OR
Summary
Accomplished Flatline Production Supervisor at Forest Technologies, adept in Production Management and Training and Mentoring. Enhanced team proficiency and production quality, leading to significant process improvements. Fluent in English and Spanish, excels in Quality Assurance and Problem-Solving, ensuring operational excellence and elevated productivity standards.
Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Versed in documentation, compliance and scheduling. Streamlines workflow to maintain productivity and proactively addresses challenges to minimize downtime.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flatline Production Supervisor
Forest Technologies
08.2016 - 08.2024
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated existing production processes and identified areas for improvement.
- Managed internal operational standards and productivity targets.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
Customer Service Specialist
Home Grown Oregon
12.2017 - 02.2019
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
- Developed rapport with customers, fostering long-term relationships and repeat business.
Shipping and Receiving Coordinator
Palm Harbor Homes
11.2015 - 07.2016
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
Education
No Degree - General Studies
Chemeketa Community College
Salem, ORHigh School Diploma -
McKay High School
Salem, OR06.2013
Skills
- Fluent in speaking, reading and writing in English and Spanish
- Quality Control
- Production Management
- Training and mentoring
- Quality Assurance
- Inventory Coordination
- Problem-Solving
- Decision-Making
Affiliations
- Combat Sports Center Instructor
Certification
Certified Forklift Driver
Distance Running
I enjoy distance running and compete in 10K and half marathons with community organizations where I live.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service Specialist
Home Grown Oregon
12.2017 - 02.2019
Flatline Production Supervisor
Forest Technologies
08.2016 - 08.2024
Shipping and Receiving Coordinator
Palm Harbor Homes
11.2015 - 07.2016
No Degree - General Studies
Chemeketa Community College
High School Diploma -
McKay High School