Jose Caro
Valley Stream,NY
Summary
Experienced professional with exceptional typing and data entry abilities, superb customer service skills, and results-driven nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Transporter
Northshore University Health
08.2023 - Current
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Facilitated smooth transitions between different areas of the hospital by coordinating with clinical staff during patient transfers.
Clerk
UPS Hicksville Store
10.2020 - Current
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reviewed order data to verify transactions and shipping dates.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Enrollment Specialist
Agewell New York
08.2021 - 06.2022
- Communicated effectively via telephone, email and in person with prospective customers.
- Understood and thoroughly explained services provided to customers and potential customers.
- Updated, entered and reviewed customer data.
- Reviewed statistic enrollment data and prepared reports.
- Met or exceeded enrollment and retention goals consistently.
- Reached out to applicants via calls, texts, emails and social media.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Conducted annual reviews of existing policies to update information.
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Plumbing Apprentice
Alexander The Great PLUMBING AND HEATING
05.2020 - 10.2020
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Organized and moved materials from truck to job site to support project requirements.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Measured, threaded and cut materials to correct angles.
- Drilled holed into parts of existing structures to complete piping meeting applicable [Type] and [Type] codes.
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
- Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
- Employed skills in cementing and welding to finalize high-quality piping systems.
- Finalized [Type] and [Type] customer plumbing systems with correct piping, fittings and valves.
Stock Associate
ShopRite
09.2019 - 02.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Checked and pulled defective or expired products from shelves.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
Floor Associate
Old Navy, Gap
02.2016 - 03.2019
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Security
Delta Security
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided fire and rescue first response to security clients.
- Investigated security and safety hazards with active patrols of casino complex.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
Education
No Degree - Business Administration And Management
Nassau Community College
Garden City, NYHigh School Diploma -
Floral Park Memorial High School
Floral Park, NY06.2017
Skills
- Mail Processing
- Billing and Invoicing
- Product and Service Sales
- Handling Payments
- Customer Satisfaction
- File and Database Management
- Verbal and Writing Communication
- Stocking and Replenishing
- Peer Relationships
- Spanish Speaking
- Spreadsheet Development
Certification
- CSP - Certified Safety Professional
Languages
Spanish
Native or Bilingual
Timeline
Patient Transporter
Northshore University Health
08.2023 - Current
Enrollment Specialist
Agewell New York
08.2021 - 06.2022
Clerk
UPS Hicksville Store
10.2020 - Current
Plumbing Apprentice
Alexander The Great PLUMBING AND HEATING
05.2020 - 10.2020
Stock Associate
ShopRite
09.2019 - 02.2020
Floor Associate
Old Navy, Gap
02.2016 - 03.2019
Security
Delta Security
No Degree - Business Administration And Management
Nassau Community College
High School Diploma -
Floral Park Memorial High School