Jose Carpintero
Chicago,IL
Summary
Adaptable retail leader with a strong background in merchandising execution, stockroom operations, and replenishment. Recognized for attention to detail, accurate cash handling, and training associates to support store standards and efficient daily performance.
Overview
2
2
Languages
13
13
years of professional experience
Work History
Merchandising Leader
Gap Outlet
Rosemont, Illinois
12.2021 - Current
- Analyzed sales reports to inform merchandising adjustments based on store trends, optimizing product visibility and sales potential.
- Coordinated seasonal product placement, ensuring alignment with Gap brand standards to enhance customer experience.
- Led Gap merchandising execution across floor sets, fixtures, and product presentation.
- Reviewed and adjusted sales floor displays and mannequins for visual consistency, improving overall store aesthetics.
- Trained associates on merchandising tasks, signage placement, and stock organization.
- Trained sales associates on product knowledge, service standards, and selling techniques.
- Supervised daily sales floor operations in an employee retail environment.
- Processed numerous sales transactions efficiently with cash, credit and gift card transactions, balancing cash draw at end of shift with a 100% accuracy rate.
Back of House Supervisor
Levis Strauss & Co
Rosemont, Illinois
09.2018 - 12.2021
- Coordinated replenishment to enhance sales floor availability and uphold visual standards.
- Managed receiving, unpacking, and tagging of incoming shipments to ensure timely stock readiness.
- Trained associates on back-of-house procedures and safety practices.
- Monitored inventory accuracy through cycle counts and stock audits, supporting efficient stock management.
- Enforced cleanliness, compliance, and organized storage in stockroom areas.
- Managed daily operations of the sales department, including supervision of staff members.
- Supported merchandising standards and maintained organized sales displays.
- Processed cash and credit transactions with POS system and cash register.
Back of House Supervisor
Gap Outlet
Rosemont, Illinois
07.2013 - 09.2018
- Oversaw receiving, unpacking, and tagging of incoming shipments to ensure timely stock availability.
- Supervised stockroom operations for store merchandise flow.
- Trained associates on back-of-house procedures and safety practices.
- Coordinated replenishment to maintain sales floor availability and visual standards.
- Conducted cycle counts and stock audits to maintain inventory accuracy and support operational integrity.
- Organized transfer processing, returns, and shipment preparation tasks.
- Enforced cleanliness, compliance, and organized storage in stockroom areas.
- Partnered with store leadership to align on daily back-of-house priorities and optimize workflow.
Education
High School Diploma -
Schurz High School
Chicago06-2008
Skills
- Visual merchandising
- Floor set management
- Sales report analysis
- Inventory control
- Inventory replenishment
- Product replenishment
- Retail operations
- POS transactions
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Merchandising Leader
Gap Outlet
12.2021 - Current
Back of House Supervisor
Levis Strauss & Co
09.2018 - 12.2021
Back of House Supervisor
Gap Outlet
07.2013 - 09.2018
High School Diploma -
Schurz High School