Jose Carrasco

• Primary goal as a Case Manager assisting ORR was to place children in family settings that are safe and will remain safe for the child. Within the ORR network, case managers act as family reunification specialists.
• As a Case managers it required developing quality relationships with UCs, potential sponsors, and family in home countries; uncovering and addressing gaps and inconsistencies in stories that might point to situations of trafficking or other insecure placements; and supporting sponsors through the sponsor-vetting process so that UCs are reunified as quickly as possible.
• Collaborated with various healthcare providers to facilitate delivery of services
• Communicated with legal services providers, social services agencies and local systems regarding cases
• Interviewed family members to assess situations, capabilities and problems
• Developed appropriate care plans for at-risk individuals and high-risk families
• Managed all logistics for cases of Unaccompanied Minors from start to finish
• Constructed case notes and comprehensive reports, including data entry into UC Portal

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• Collaborated with various healthcare providers to facilitate delivery of services
• Communicated with legal services providers, social services agencies and local systems regarding cases
• Interviewed family members to assess situations, capabilities and problems
• Developed appropriate care plans for at-risk individuals and high-risk families
• Managed all logistics for cases of Unaccompanied Minors from start to finish
• Constructed case notes and comprehensive reports, including data entry into UC Portal

• Planned and prepared workflow schedules, delegating tasks for 20+ member team
• Collaborated with store manager to develop strategies for achieving sales and profit goals
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
• Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel

• Supervised, motivated, and led employees to maintain productivity and customer service levels
• Assisted with performance reviews to identify areas of improvement

• Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock
• Identified unacceptable work or materials and independently corrected problems to keep operations on-target