Jose Carrasco
Odessa
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Outgoing individual with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
AKL Properties
03.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Operations Supervisor
Grifols Biomat USA
03.2022 - 02.2024
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Quality Systems Specialist
Grifols Biomat USA
03.2020 - 02.2024
- Enhanced product quality by implementing innovative process improvements and quality control measures.
- Reduced non-conformance issues by conducting thorough root cause analysis and implementing corrective actions.
- Streamlined quality systems documentation for increased efficiency and ease of access.
- Collaborated with cross-functional teams to develop robust processes, ensuring compliance with industry standards.
- Conducted regular audits to maintain adherence to established quality management system requirements.
- Provided training on quality systems procedures, fostering a culture of continuous improvement within the organization.
- Analyzed data trends for identification of recurring issues, leading efforts in finding long-term solutions.
- Maintained an up-to-date knowledge base on industry advancements, incorporating new tools and techniques into the company''s practice.
- Established a strong working relationship with external auditors, streamlining assessment processes while addressing any gaps in compliance.
Phlebotomist
Grifols Biomat USA
03.2020 - 02.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Loan Processor
Speedy Cash
03.2018 - 02.2019
- Improved loan processing efficiency by streamlining documentation and communication procedures.
- Reduced processing time for loan applications by implementing an organized filing system.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.
Phlebotomy Intern
Midland Memorial Hospital
05.2018 - 09.2018
- Enhanced patient experience by providing compassionate and efficient blood draw services.
- Collaborated with laboratory staff for accurate specimen labeling, reducing misidentification errors.
- Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
- Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
Sales Associate
Dillards Department Store
10.2017 - 01.2018
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associate of Science - Nursing
Odessa College
05.2026
No Degree - Phlebotomy
Midland College
Midland, TX09.2018
High School Diploma -
Kermit High School
06.2014
Skills
- Compliance Management
- Logistics Coordination
- Safety oversight
- Operations Management
- Quality Assurance
- Customer Relations
- Staff Supervision
- Marketing
- Employee Development
- Data Entry
- Business Development
- Excellent people skills
- Customer Service
Certification
- PT - Phlebotomy Technician
Timeline
Sales Manager
AKL Properties
03.2024 - Current
Operations Supervisor
Grifols Biomat USA
03.2022 - 02.2024
Quality Systems Specialist
Grifols Biomat USA
03.2020 - 02.2024
Phlebotomist
Grifols Biomat USA
03.2020 - 02.2024
Phlebotomy Intern
Midland Memorial Hospital
05.2018 - 09.2018
Loan Processor
Speedy Cash
03.2018 - 02.2019
Sales Associate
Dillards Department Store
10.2017 - 01.2018
High School Diploma -
Kermit High School
Associate of Science - Nursing
Odessa College
No Degree - Phlebotomy
Midland College
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