Jose Carrillo
Fremont,CA
Summary
Accomplished Operations Manager with a proven track record at Inner City Logistics LLC, enhancing operational efficiency and achieving top scorecard results. Expert in operations management and team leadership, I excel in driving business development and fostering a culture of continuous improvement. Skilled in problem-solving and adaptability, I significantly improved driver team scalability and safety compliance.
Overview
15
15
years of professional experience
Work History
Operations Manager
Inner City Logistics LLC
Milpitas, CA
07.2023 - Current
- Serve as Operations Manager for Inner City Logistics LLC, overseeing a team of 120 employees as a Pinnacle DSP.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Achieved top scorecard results in a DSP by nurturing continuous improvement culture.
- Managed the fleet services to verify the safety and operational status of every vehicle.
- Provided comprehensive driver training and safety instruction.
- Managed dispatch operations for drivers on the road.
- Maintained consistent communication with station managers, driver trainers, safety coordinators, and the OTR team.
General Manager
Inner City Delivery LLC
Mountain House, CA
02.2018 - 07.2023
- Handled various HR tasks and duties competently.
- Handled all aspects of payroll management.
- Enhanced operational capacity by scaling the driver team from 8 to 33.
- Accessed back end of financials to ensure accurate company payments.
- Partnered with top-level leadership to devise methods for operational improvement.
Delivery Specialist
Bravo Boys Trucking
Los Angeles, CA
07.2009 - 01.2018
- Loaded and unloaded vehicles at distribution center and delivery address.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Utilized GPS systems to plan optimal routes for drivers while minimizing fuel consumption.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Responded quickly to any changes or unexpected delays during deliveries.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Education
High School Diploma -
Chaffey High School
Ontario, CA06-2023
Skills
- Customer Satisfaction Commitment
- Adaptability to Change
- Business development
- Problem-solving
- Operations management
- Schedule management
- Maintaining compliance
- Data management
- Dedicated Professional
- Team Leadership
- Effective Communication
- Detail-Oriented Analysis
Timeline
Operations Manager
Inner City Logistics LLC
07.2023 - Current
General Manager
Inner City Delivery LLC
02.2018 - 07.2023
Delivery Specialist
Bravo Boys Trucking
07.2009 - 01.2018
High School Diploma -
Chaffey High School
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