Summary
Overview
Work History
Education
Skills
Certification
Position Sought
Languages
References
Timeline
Generic

Anny Ferrer

Jamaica

Summary

Dedicated professional with a proven track record at NYC School Support Services, excelling in payroll administration and general maintenance. Recognized for reliability and exceptional customer service, I effectively manage team collaboration and maintain a clean, safe environment. Skilled in Microsoft Office and basic repairs, I ensure timely and accurate payroll submissions.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Handyman / Cleaner & Payroll Assistant

NYC School Support Services
Washington Heights
01.2009 - Current
  • Maintain school cleanliness and sanitation including sweeping, mopping, waxing, and disinfecting all public areas.
  • Perform handyman tasks such as painting, basic repairs, and organizing maintenance supplies.
  • Manage and submit payroll information for team members accurately and on time.
  • Collaborate with school custodial teams to ensure a safe and clean environment for staff and students.
  • Recognized for reliability, punctuality, and team support.
  • Painted walls and ceilings to refresh the look of a room or area.

Independent Contractor / Delivery Driver

JMS - Jose Messenger Service
New York
01.2005 - 01.2009
  • Delivered trunks, photo equipment, and wardrobes to shoots, studios, and magazine offices across NYC.
  • Handled logistics, route planning, and customer communications as part of a family-owned business.
  • Maintained a clean driving record while ensuring secure and timely deliveries.
  • Invoiced clients for services.
  • Updated and maintained databases with current information.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Cashier / Customer Service Representative

Pronto Envio
Queens
01.2002 - 01.2005
  • Processed customer transactions for money transfers to Latin America, similar to Western Union.
  • Managed the cash register, balanced daily receipts, and delivered bilingual service to Spanish-speaking clients.
  • Developed a strong rapport with regular customers and assisted in resolving issues efficiently.
  • Performed opening and closing procedures, including counting cash drawers and preparing deposits.
  • Accepted cash and credit card payments, issued receipts, and provided change.

Education

High School Diploma -

Poli Virgen de La Altagracia
Dominican Republic
01.1995

Some College (No Degree) - Accounting

LaGuardia Community College
Long Island City, NY

Skills

  • Payroll & Accounting
  • Microsoft Office
  • General Maintenance & Painting
  • Floor Care
  • Typing Proficiency
  • Customer Service
  • Time Management & Organization
  • Team Collaboration
  • Bilingual Communication
  • Basic repair skills
  • Painting techniques
  • Payroll administration

Certification

Valid Driver's License (New York)

Position Sought

Cleaner / Handyman / Facilities Support

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Handyman / Cleaner & Payroll Assistant

NYC School Support Services
01.2009 - Current

Independent Contractor / Delivery Driver

JMS - Jose Messenger Service
01.2005 - 01.2009

Cashier / Customer Service Representative

Pronto Envio
01.2002 - 01.2005

High School Diploma -

Poli Virgen de La Altagracia

Some College (No Degree) - Accounting

LaGuardia Community College

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Anny Ferrer