JOSE CASILLAS RIVERA
Orange City
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Foreman
LRE Foundation
04.2024 - Current
- Led daily operations, ensuring compliance with safety regulations and quality standards.
- Supervised and trained crew members on foundation installation techniques and equipment usage.
- Coordinated project schedules, optimizing workflow to meet deadlines and minimize delays.
- Implemented process improvements that enhanced efficiency and reduced material waste.
- Collaborated with project managers to assess site conditions and resource allocation needs.
Sales Associate
Oriley's Auto Part
12.2023 - 05.2025
- Assisted customers in identifying auto parts, enhancing overall customer satisfaction.
- Managed inventory levels, ensuring optimal stock availability for high-demand products.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Provided product knowledge and recommendations to customers, increasing sales conversion rates.
Call Center Representative
Foundever
11.2023 - 03.2024
- Managed high-volume inbound calls to resolve customer inquiries and issues efficiently.
- Utilized CRM software to track interactions and ensure accurate documentation of customer information.
- Collaborated with team members to streamline processes and enhance service delivery effectiveness.
- Provided training and mentorship to new representatives, improving team performance and support quality.
Phlebotomist
CSL Plasma
09.2022 - 08.2023
- Upheld donor confidentiality throughout intake and collection process
- Retrieving Plasma from donors to collect product using venipuncture and following aseptic techniques
- Identified patients using proper procedures prior to plasma collection
- Delivered quality donor care by completing accurate and timely collection and transport of clinical specimens according to established procedures
- Utilized calm and friendly demeanor to increase donor comfort and alleviate anxiety.
Assembly Mechanic
Thompson Pump and Manufacturing
07.2020 - 03.2021
- Performed quality control inspections on assembled components and identified any defects or issues.
- Installed, adjusted and tested machine parts according to manufacturers' specifications.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Education
Certificate - Dental Assistant
10.2012
High School Diploma - undefined
Shepherd Hill Regional High School
Charlton, MA06.2010
Skills
- Lube Tech (4 years)
- Auto Technician (4 years)
- Auto Mechanic
- Service Technician Experience (2 years)
- Box Truck (3 year)
- Manufacturing
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
Certification
- Driver's license
- Motor Vehicle Inspection License
Timeline
Foreman
LRE Foundation
04.2024 - Current
Sales Associate
Oriley's Auto Part
12.2023 - 05.2025
Call Center Representative
Foundever
11.2023 - 03.2024
Phlebotomist
CSL Plasma
09.2022 - 08.2023
Assembly Mechanic
Thompson Pump and Manufacturing
07.2020 - 03.2021
High School Diploma - undefined
Shepherd Hill Regional High School
Certificate - Dental Assistant
ADDITIONAL INFORMATION
- I am fluent in Spanish and in English.
- Had CPR training
- Small cures in business management
- Forklift certified
- Service adviser training
WORK AUTHORIZATION
Authorized to work in the US for any employer
PERSONAL INFORMATION
Willing To Relocate: Anywhere