Jose Castillo

I have under my hand 7 Mechanics run maintenance to 80 trucks and 140 trailers wish in house we perform all types of work inc. over hauls ext. I have been running a perfect shop with my experience over the years of work.

• Developed and implemented procedures for the efficient operation of the shop.
• Conducted regular stock takes to ensure accurate inventory records.
• Monitored staff performance and provided feedback and guidance as necessary.
• Oversaw the recruitment, training and development of new staff members.
• Managed daily operations including opening and closing procedures, cash handling and banking activities.
• Scheduled staff shifts according to business needs.
• Tracked stock levels on a regular basis to avoid out-of-stock situations.
• Supervised daily operations by establishing procedures and monitoring team performance.
• Built and maintained sound business relationships with vendors and suppliers.
• Answered incoming questions via phone and email discussing advertised pricing and inventory.
• Improved cost control and staff efficiency to maximize profitability.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

• Performed preventive maintenance on vehicles, equipment and tools to ensure proper working order.
• Diagnosed mechanical problems and determined necessary repairs using technical manuals and diagnostic equipment.
• Repaired or replaced defective parts, components or systems using hand tools, power tools and special equipment.
• Adjusted functional parts of devices or control instruments.
• Inspected completed repairs to ensure conformance with standards and specifications.
• Supervised the work of other mechanics in completion of repair projects.
• Maintained records of all repairs made for future reference.
• Ordered replacement parts as needed from suppliers and vendors.
• Developed cost estimates for vehicle repair services based on labor times and material costs.
• Provided training to new mechanics in the use of test equipment, shop tools and safety procedures.
• Reviewed customer complaints regarding service performed by subordinates; took corrective action when necessary.
• Ensured compliance with all relevant Health and Safety regulations within the workplace environment.
• Conducted regular inspections of vehicles to identify potential issues before they become major problems.
• Scheduled preventative maintenance activities for fleet vehicles according to manufacturer's guidelines.

• Developed and implemented procedures for the efficient operation of the shop.
• Conducted regular stock takes to ensure accurate inventory records.
• Maintained high standards of customer service throughout the store.
• Monitored staff performance and provided feedback and guidance as necessary.
• Oversaw the recruitment, training and development of new staff members.
• Responded to customer inquiries in a timely manner.
• Managed daily operations including opening and closing procedures, cash handling and banking activities.
• Resolved customer complaints promptly and professionally.
• Implemented strategies to increase sales and profitability of the shop.
• Created promotional campaigns to drive footfall into the store.
• Organized special events such as product launches, promotions or discounts.
• Ensured compliance with all relevant health, safety and security regulations.
• Analyzed sales data to identify trends in consumer behavior.
• Reviewed financial reports and took corrective action when needed.
• Developed pricing strategies that maximized profits while remaining competitive.
• Negotiated supplier contracts for goods at favorable prices.
• Enforced company policies regarding employee conduct, attendance, dress code.
• Scheduled staff shifts according to business needs.
• Performed monthly audits of store operations.
• Tracked stock levels on a regular basis to avoid out-of-stock situations.
• Answered incoming questions via phone and email discussing advertised pricing and inventory.
• Connected with customers to provide assistance and collect feedback to optimize operations.
• Facilitated prompt resolution of customer problems and complaints.
• Guided team to consistently achieve daily, weekly and monthly production goals.
• Improved cost control and staff efficiency to maximize profitability.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.