Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Castillo

Front Royal,VA

Summary

I am a hard worker not because I love to work, but because I understand nothing in this life that is worth while is given and I will do whatever it takes to win.

Overview

3
3
years of professional experience

Work History

Valet/Bellhop

Salamander Resort In Middleburg
12.2024 - Current
  • Built positive guest rapport for courteous, friendly and professional service.
  • Enhanced guest satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Uphold Forbes standards to provide a unique experience for each guest
  • Chauffeur guest to-and-from local businesses in the middleburg area
  • Give guest recommendations of local areas to visit based on their interest
  • Deliver guest luggage at arrival and departure
  • Log overnight valeted keys into our system
  • Train new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.

Shuttle Driver

Downriver Canoe Company
05.2024 - Current
  • Give customers recommendations on what river trip and what type of boat they should take
  • Ensure customers are provided paddles and jackets before departing for their trip
  • Give customers a river map and go over specific details of there trip to ensure there safety and enjoyment
  • Shuttle customers to there desired river trip
  • Load and unload boats off the boat trailers as needed
  • Pick up boats from the landing after customers return from their river trip
  • Shuttle campers back to camp ground as needed
  • Maintain a clean workspace

Salesman

Malloy Ford Of Winchester
03.2023 - 03.2024
  • Increased sales by offering advice on purchases and promoting additional products.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Served clients with knowledgeable, friendly support at every stage of purchasing.
  • Informed clients of promotions to increase sales productivity and volume.
  • Recorded accurate and efficient records in customer database.
  • Touch base with active and inactive leads on a daily basis via call/text/email
  • Greeted every customer with a hand shake and introduction
  • Asked qualifying questions to identify find the best solution to their problem without wasting their time
  • Collaborated with management as needed to ensure effective procedures, efficiency, and customer satisfaction
  • Ensured that purchased vehicles are filled with gas and are properly detailed
  • Attached/transfer licenses plate to the clients new vehicle

Server

Buffalo Wild Wings
02.2022 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Skyline High School
Front Royal, VA

Skills

  • Efficient work ethic
  • Patience and composure
  • Spanish speaker
  • Strong ability to build rapport
  • Critical thinking
  • Confidence
  • Punctual and reliable
  • Adaptability

Languages

Spanish
Native or Bilingual

Timeline

Valet/Bellhop

Salamander Resort In Middleburg
12.2024 - Current

Shuttle Driver

Downriver Canoe Company
05.2024 - Current

Salesman

Malloy Ford Of Winchester
03.2023 - 03.2024

Server

Buffalo Wild Wings
02.2022 - 03.2023

Skyline High School

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