Jose Castillo
McDonald's
Tonopah,AZ
2
Languages
4
years of professional experience
Detail-oriented manager recognized for delivering exceptional customer service and leading high-performing teams. Experienced in strategic planning and complex problem-solving, dedicated to achieving measurable outcomes through effective training and process optimization.
Work History
Manager
3 Years 4 Months- Oversaw daily operations to ensure high standards of customer service and food quality.
- Trained and mentored team members on operational procedures and safety protocols.
- Implemented process improvements, enhancing efficiency in food preparation and service delivery.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Epoxy Applicator
3 Months- Prepared surfaces through grinding, cleaning, and priming to achieve optimal bonding for epoxy application.
- Applied epoxy coatings to various surface types, ensuring adherence to safety standards and quality control protocols.
- Monitored inventory levels of materials and tools, coordinating reorders to maintain workflow efficiency on job sites.
- Implemented process improvements that enhanced coating durability and reduced application time across multiple projects.
- Delivered high-quality finishes by utilizing advanced equipment and tools for precision epoxy applications.
- Improved project efficiency by ensuring accurate epoxy application and timely completion of tasks.
- Achieved smooth, even surfaces through diligent preparation work including sanding, filling gaps, and cleaning areas prior to application.
Education
High School Diploma
Skills
People management
Team leadership
Customer service
Staff development
Strategic planning
Time management
Decision-making
Complex Problem-solving
Policy development
Employee discipline
Conflict resolution
Detail orientation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
I like working with my hands and fixing things.
Timeline
Manager
McDonald's
04.2023 - CurrentRead More
Epoxy Applicator
Epoxy Flooring
01.2023 - 04.2023Read More
Tonopah Valley High School
High School Diploma
Read More