Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Castro

Seattle,Washington

Summary

Service-oriented individual with 13 years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of Teamwork/collaboration and Customer service with established processes and procedures.

Overview

15
15
years of professional experience

Work History

Mail Carrier

USPS
11.2023 - 11.2024
  • Routed all classes of mail in sequence of delivery along established route.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Furnished customers with postal information and provided change of address information and other related postal forms.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Delivered packages and letters to residential customers.

Regional Property Manager

Revel Realty Management
02.2021 - 11.2023
  • Ensured that all legal requirements pertaining to property management were up-to-date and followed.
  • Provided guidance and support to onsite personnel regarding best practices in leasing, marketing, customer service.
  • Established relationships with vendors who could provide goods and services at competitive prices.
  • Negotiated lease with prospective tenants, ensuring favorable terms for both parties.
  • Monitored tenant compliance with lease terms and regulations.
  • Resolved tenant disputes in a professional and courteous manner.
  • Reviewed renewal leases prior to expiration date and adjusted rental rates as needed.
  • Conducted regular inspections of properties to ensure safety standards were met.
  • Performed rent collection duties when necessary, including issuing late notices or eviction proceedings if required.
  • Prepared and completed lease documents, annual budgets, forecasts and monthly performance and management reports in Resman.

Grocery Manager

QFC (Capitol Hill)
03.2012 - 02.2021
  • Delivered expert customer service to store patrons and assisted with locating desired items.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Organized promotional displays to maximize sales opportunities.
  • Resolved customer complaints in a courteous and professional manner.

IMS Associate

Walmart
06.2009 - 01.2012
  • Unloaded merchandise from trucks.
  • Ensured smooth operation of overnight stocking by properly preparing merchandise.
  • Utilized effective communication skills to provide exceptional customer service.
  • Enhanced customer service experience.

Education

Associate of Arts - Graphic Design

Seattle Central Community College
Seattle, WA
06.2028

Skills

  • Route Management
  • Mail Sorting
  • Safety awareness
  • Hand-Eye Coordination
  • Property Management
  • Document Preparation
  • Social Media Marketing
  • Property Inspection
  • Great planning skills
  • Fluent in Spanish

Timeline

Mail Carrier

USPS
11.2023 - 11.2024

Regional Property Manager

Revel Realty Management
02.2021 - 11.2023

Grocery Manager

QFC (Capitol Hill)
03.2012 - 02.2021

IMS Associate

Walmart
06.2009 - 01.2012

Associate of Arts - Graphic Design

Seattle Central Community College

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