Jose Cecena Castro
Louisville,KY
Summary
Dynamic IT professional with 19 years of experience, specializing in technology and database management, user support, and security systems. Expertise encompasses the maintenance and repair of sophisticated Cisco and Dell equipment, alongside proficiency in Linux for debugging tasks. Proven ability in managing diverse teams and projects, ensuring seamless implementation of complex systems while enhancing operational efficiency. Strong background in network installation and user support, complemented by a commitment to fostering collaborative environments. Equipped with robust leadership skills and a deep understanding of technical infrastructure, ready to drive technological advancements and support organizational goals.
Overview
20
20
years of professional experience
Work History
Senior Enginner
Ivy Technology
01.2022 - Current
- Team work.
- Repair for Cisco equipment (9200 and 9300 Family switches; 4200, 4300 and 4400 family routers, Nexus Families)
- Coordination of soldering, BGA room and hand soldering,
- Review the function of tests lines for Cisco equipment, switches, memories and hard drives,
- Repair modules and panels for Dell and Cisco.
- Ability to use Linux to execute debugging tasks
- Repair modules in Dell Laptops,
- Knowledge of the receipt process in Cisco.
- Team Leader in Sonos BU for 6 months.
- Increases the productivity in Sonos BU and BGA Room.
- Suporting in the new NPI, creating new work instructions and work flows.
- Internal Bronze Lean.
IT Manager
Operadora La Ciénega SC
01.2010 - 08.2021
- Installation, configuration, implementation and supervision of point of sale system Pixel Point.
- Installation, configuration, implementation and supervision of Pixel Point system DataWarehouse Server.
- Installation, configuration and supervision of security cameras.
- Creation of reports through Pixel Point’s DataMining tool. Installation and configuration of Windows 2008 R2 server.
- Design and installation of computer center.
- Installation, repair and maintenance of computer equipment.
- Network installation and configuration.
- User Support Pc repair laptops and printers.
- Management of external teams for antenna installation for IP voice technology implementation (Around 25 people per Team) Management of programming teams for .NET projects (7 People) separated by two teams.
- Increase the sales in around 15% with the implementation of POS
Supervisor CMDB
PEMEX
01.2007 - 12.2009
- Team leader.
- Help Desk Tool Management
- Inventory control
- Control of information technology infrastructure
- Installation of technical software for Pemex Exploration and Drilling.
- Support to 900 users.
- Information backup
- Preventive Maintenance
- PC repair
- Troubleshoting
Support Engineer Jr
Grupo Reyes Kuri
01.2006 - 12.2007
- Support to 450 users.
- Installation, repair, maintenance of computer equipment.
- Implementation and support of own system developed in Visual Basic.
- Computer equipment configurationNetwork configurationPc repair laptops and printers.
- Information backup
- Support in ISO 9000 documentation and implementation.
Education
Computer Systems Engineer - Data Base Specialization
Instituto Tecnologico de Veracruz
01.2005
LANGUAGES
English Very good command
Spanish Native speaker
Timeline
Senior Enginner
Ivy Technology
01.2022 - Current
IT Manager
Operadora La Ciénega SC
01.2010 - 08.2021
Supervisor CMDB
PEMEX
01.2007 - 12.2009
Support Engineer Jr
Grupo Reyes Kuri
01.2006 - 12.2007
Computer Systems Engineer - Data Base Specialization
Instituto Tecnologico de Veracruz