Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Cedeno

Transit Trainer
31-765 Avenida Valdez Cathedral City ,CA

Summary

Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Well-traveled Motor Coach Operator with proven track record of safely and efficiently transporting passengers around city. Extensive knowledge of street layouts and traffic regulations. Stays calm and composed in difficult situations while going extra mile to satisfy customers. Commanding driver with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Transit Trainer position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Operator offering exceptional skills in route planning gained during 24 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Commanding Operator with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs. Safety and behind the wheel intensive training, Smith and LLLC training. Sexsual harrassment courses and Cal Osha requirements.

Overview

24
24
years of professional experience

Work History

Transit Bus Operator

Sunline Transit Agency
07.1999 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maintained clean and neat shuttle for passenger comfort.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Provided information about area attractions and facility amenities.
  • Followed schedules precisely to completely daily routes.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Helped elderly passengers or those with limited mobility enter and exit bus.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Assisted passengers with moving and securing baggage.
  • Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Transported customers to and from Location.

Transit Supervisor

Sunline Transit Agency
02.2005 - 02.2006
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Provided supportive link between external customers and internal operations.

Transit Dispatch

Sunline Transit Agency
02.2005 - 02.2006
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

General Education - Business Administration

College of The Desert
Palm Desert, CA

Automated Accounting And Computer Sciense - Accounting And Computer Science

Institute of Computer Technology
Palm Desert, CA
01.1990

Skills

  • Passenger Assistance
  • Bus Safety
  • DOT Requirements
  • Mileage and Service Logs
  • Two-Way Radio Operation
  • Bus Inspections
  • Operational Procedures
  • Traffic Law Compliance
  • Defensive Strategies
  • Licensing Requirements
  • Customer Experience
  • Public Transit Operations
  • Defensive Driving Practices
  • Local and Long Distance Driving
  • Federal and State Driving Regulations
  • Daily Logs
  • Commercial Driving Experience
  • Strong Working Relationships
  • Service Dispatching
  • Time, Mileage and Fuel Tracking
  • Tires and Brakes Inspections
  • Valid Vehicle Insurance and Registration
  • Commercial Drivers License (CDL)
  • Special Needs Passengers
  • Conflict and Complaint Resolution
  • Clean Bus Interiors
  • Maintain Passenger Safety
  • Motorcoach and Bus Operation
  • Trained in First Aid
  • Fare and Voucher Collection
  • First Aid Certification
  • Insurance Requirements
  • Follow Routes
  • Accident Reports
  • Transportation Regulations
  • Fire Extinguisher Use
  • Emergency Exit Door Operation
  • Transportation Logs
  • Passenger Service and Safety
  • Safety

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Transit Supervisor

Sunline Transit Agency
02.2005 - 02.2006

Transit Dispatch

Sunline Transit Agency
02.2005 - 02.2006

Transit Bus Operator

Sunline Transit Agency
07.1999 - Current

General Education - Business Administration

College of The Desert

Automated Accounting And Computer Sciense - Accounting And Computer Science

Institute of Computer Technology
Jose CedenoTransit Trainer