Dynamic warehouse lead with extensive experience in supervising operations and optimizing inventory management. Skilled in time management and multitasking, consistently achieving improved workflow and team performance through effective training and communication.
Work History
Warehouse Lead
3 Years 7 Months
UNIS | 01.2023 - Current
Supervised daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
Implemented process improvements that enhanced workflow efficiency and minimized delays.
Trained new staff on operational procedures, fostering a culture of safety and teamwork.
Conducted regular inspections of equipment and facilities to maintain compliance with regulatory standards.
Analyzed shipping schedules to streamline logistics operations and reduce transit times.
Trained employees on equipment operation and safety protocols.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Followed verbal and written instructions to properly move and ship products.
Oversaw daily operations and shipping and handling processes.
Oversaw warehouse staff and maintained efficiency in a fast-paced environment.
Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
Used hand-held scanners and physical logs to accurately track item movements.
Forklift Operator
7 Months
SLM Solutions | 12.2022 - 07.2023
Operated forklifts to transport materials efficiently within warehouse environment.
Conducted routine equipment inspections to ensure safety and compliance standards.
Assisted in inventory management by accurately locating and organizing stock.
Collaborated with team members to optimize workflow and reduce downtime.
Implemented best practices for loading and unloading materials, enhancing operational efficiency.
Monitored warehouse conditions to identify potential hazards or inefficiencies, recommending improvements.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Lead CSR
1 Year 1 Month
Pepe's House | 10.2021 - 11.2022
Led team to enhance customer satisfaction through effective communication and problem resolution.
Trained new staff on company policies, procedures, and best practices for customer service excellence.
Analyzed customer interactions to identify trends and recommend improvements for operational efficiency.
Implemented feedback mechanisms to gather insights and improve service delivery processes.
Delivered exceptional customer service to enhance dining the dining experience and ensure guest satisfaction.
Processed orders accurately using point-of-sale systems, minimizing errors during transactions.
Grocery Stocker
2 Years 8 Months
H.F DOLLAR UP | 01.2019 - 09.2021
Organized and replenished grocery shelves to ensure optimal product availability.
Assisted in inventory management, tracking stock levels and expiration dates.
Collaborated with team members to streamline stocking processes for efficiency.
Maintained cleanliness of sales floor and storage areas to meet safety standards.
Education
High School Diploma
COLEGIO SALESIANO DOMINGO COMIN | GUAYAQUIL PROVINCIA GUAYAS