Jose Chavez
Fed Ex Ground
Ontario,CA
10
years of professional experience
Accomplished professional with expertise in warehouse safety and team collaboration, honed at Fed Ex Ground. Proven ability to enhance operational efficiency through strategic package handling and unloading. Skilled in diagnosing and resolving mechanical issues, ensuring optimal performance. Adept at fostering positive guest experiences and resolving concerns swiftly, driving customer satisfaction.
Work History
Package Handler
5 Years 4 Months- Loaded and unloaded packages from trailers while maintaining safe lifting and sorting practices.
- Scanned incoming parcels to verify routing, labeling, and delivery accuracy.
- Sorted packages by destination to support efficient dock and belt operations.
- Inspected shipments for damage and reported handling issues promptly.
Shift Leader
2 Years 7 Months- Supervised shift operations, assigning tasks and maintaining smooth front counter and kitchen workflow.
- Trained team members on service standards, food safety, and efficient station procedures.
- Monitored food preparation, ensuring product quality, order accuracy, and timely guest service.
- Managed cash handling, register reconciliation, and drawer accuracy during peak business periods.
- Resolved customer concerns promptly, preserving service standards and supporting positive guest experiences.
Automotive Service Technician
3 Months- Diagnosed mechanical and electrical concerns using scan tools, service information, and manufacturer procedures.
- Performed routine maintenance, including oil changes, tire rotations, fluid service, and brake inspections.
- Inspected vehicle systems for safety compliance and documented repair recommendations clearly.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Located and removed defective parts for skilled adjustment, repair or replacement.
Education
High School Diploma
Skills
Heavy lifting
Team collaboration
Warehouse safety
Package unloading
Timeline
Package Handler
Fed Ex Ground
06.2021 - CurrentRead More
Shift Leader
Jack in the Box
06.2017 - 01.2020Read More
Automotive Service Technician
Ontario Mazda
01.2017 - 04.2017Read More
Ontario High School
High School Diploma
Read More