JOSE CHUNG
Queen Creek,AZ
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Enthusiast eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks. Very motivated to learn, grow and excel in any industry.
Overview
8
8
years of professional experience
Work History
Manufacturing Associate 2
Dexcom
Mesa, AZ
07.2022 - Current
- Inspected finished products for quality
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Sets up and operates a variety of automatic or semi-automatic machines including robotic assembly equipment used in the production of the company's product.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Restaurant Manager
Asian Sofrito
Tucson
01.2018 - 08.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
Cashier/Food Preparation Worker
Sam's Club
Tucson
01.2016 - 01.2018
- Handled food with sanitation and safety in mind.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Completed inventory counts and ordered merchandise.
- Conducted inventory counts by adding each item in stock and documenting in [System].
Overnight Stocker
Walmart
Sahuarita, AZ
09.2014 - 01.2016
- Checked aisles for spills to complete quick clean-up.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Completed regular cycle counts and inventory audits.
- Maintained inventory and ordered new supplies to meet expected needs.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Customer Support Associate
Afni
Tucson, AZ
06.2012 - 01.2013
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Activated both contract and pre-paid wireless phones for [Number] customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Assisted [Number] customers per [Timeframe] in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
Education
No Degree - General Studies
Pima Community College
Tucson, AZNo Degree - Science Education / Business
University of Arizona
Tucson, AZHigh School Diploma -
Sahuarita High School
Sahuarita, AZ05.2012
Skills
- Teamwork
- Ability to Work in Team Environment
- Ability to Work Under Pressure
- Adaptability
- Fast Learner
- Time Management Skills
- Ability to Multitask
- Hardworking person used to run restaurant before
- Good attitude with variety of powerful skills Dedicated to identifying customer needs
- Delivering effective solutions to all problems
- Hardworking,
- And ready to join my next team
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manufacturing Associate 2
Dexcom
07.2022 - Current
Restaurant Manager
Asian Sofrito
01.2018 - 08.2021
Cashier/Food Preparation Worker
Sam's Club
01.2016 - 01.2018
Overnight Stocker
Walmart
09.2014 - 01.2016
Customer Support Associate
Afni
06.2012 - 01.2013
No Degree - General Studies
Pima Community College
No Degree - Science Education / Business
University of Arizona
High School Diploma -
Sahuarita High School