JOSE COLINA

Senior SAP Technical Consultant

SAP

Bogota

09.2008 - Current

Provided technical support (Installation, Upgrades, and Maintenance ) to SAP Basis and related components of SAP NetWeaver Suite like SAP ECC, BI, BO/BODS, PI/PO/CPI (CI), GRC, Portal, Solution Manager & CALM, HANA, S4H. Integration with Cloud Public Solutions like SuccessFactors & Ariba
Configured, monitored, and maintained the SAP system (Basis/Hana) landscape, including transport management and upgrade activities.
Developed and implemented strategies for system performance tuning, and supporting in testing cycles of implementation projects.
Coordinated with other teams to ensure proper integration of SAP systems into existing infrastructure in on-premise, cloud & hybrid landscape, and legacy systems.
Assisted in problem resolution by providing root cause analysis of issues. Deep knowledge of SAP incident management and interacting with the SAP Support team.
Performed troubleshooting on database problems related to SAP applications.
Implemented security measures to protect the SAP environment from unauthorized access or malicious attacks. Deep knowledge of Cybersecurity in SAP Cloud Solutions.
Analyzed data integrity issues within the SAP database and resolved them accordingly.
Prepared test plans for new software releases and upgrades for SAP on-premise and cloud solutions.
Monitored daily operations of all SAP systems and provided feedback on any issues identified.
Created technical documentation for processes and procedures used in the IT department. As well as, architectural diagrams from a technical, solution, and business point of view.
Automated routine tasks such as job scheduling, user administration.
Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
Identified opportunities for process improvements to decrease in support calls.