Jose Coreas
Sterling,Virginia
Summary
Proven track record of elevating customer service standards at Virginia Tire & Auto, achieving high satisfaction rates through meticulous attention to detail and robust problem-solving skills. Demonstrated expertise in multitasking and organization, alongside a strong work ethic, significantly enhancing team collaboration and efficiency. Proficient in computer skills, contributing to seamless service delivery and operational excellence. Experience in repairing motor vehicles and vast knowledge in how they work further enhance ability to excel in this role.
Hardworking employee enthusiastic about learning the data center field inside and out. Pursuing opportunities to learn new skills and contribute to group success. Offer strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Service Advisor
Virginia Tire & Auto
07.2023 - Current
- Educate customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintain high customer satisfaction standards to meet or exceed targets.
- Manage multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment
- Coordinate effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Facilitate fast and efficient delivery of services.
Sales/logistics
Harbor Freight Tools USA
09.2017 - 11.2022
- Helped customer needs finding products within the store.
- Maintained stock levels through coordinated team efforts.
- Exhibited strong initiative and responsibility in all tasks.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Smart Carte Associate
Smart Carte
09.2016 - 08.2017
- Transported luggage carts through the airport for customer convenience.
- Worked with a team to coordinate where the luggage carts needed to go.
- Operated a caddy to move carts between different terminals.
Education
Data Center Operations AAS - Information Technology
Northern Virginia Community College
Sterling, VADiploma - General Studies
Park View High School
Sterling, VA05.2016
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Strong work ethic
- Listening skills
- Attention to detail
- Team collaboration
- Mechanical skills
Languages
Spanish
Native or Bilingual
Timeline
Service Advisor
Virginia Tire & Auto
07.2023 - Current
Sales/logistics
Harbor Freight Tools USA
09.2017 - 11.2022
Smart Carte Associate
Smart Carte
09.2016 - 08.2017
Data Center Operations AAS - Information Technology
Northern Virginia Community College
Diploma - General Studies
Park View High School
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