Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jose Coyt

Mamaroneck,NY

Summary

Dynamic and results-driven professional with extensive experience at Chopt Salad, excelling in operations management and team leadership. Proven track record in staff training and customer relationship management, enhancing satisfaction ratings significantly. Adept at problem-solving and fostering a collaborative work environment, ensuring efficient task completion and employee development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Assistant Manager

Chopt Salad
08.2023 - 03.2025
  • Led a team of junior assistants, ensuring efficient task completion and professional development.
  • Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
  • Mentored junior staff members to enhance their skills, promoting growth within the company.
  • Supported senior management by providing data-driven insights for strategic decision-making processes.
  • Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
  • Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Delivered top-notch customer service by addressing concerns promptly and maintaining open lines of communication with clients.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Apprentice

Chipotle Mexican Grill
01.2018 - 07.2023

Managed comprehensive food safety protocols.

  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Observed experienced professionals in action, gaining valuable insights into best practices within the field.
  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
  • Built strong relationships with team members and supervisors, fostering a positive work environment.
  • Completed assigned tasks efficiently and accurately, contributing to overall project success.
  • Conducted inventory checks to ensure all materials were available for upcoming projects, preventing delays.
  • Followed industry regulations and local building codes.
  • Provided excellent customer service and answered questions related to project timelines and costs.

Seasonal Employee

Target
09.2020 - 12.2020
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.

Education

Programming And Graphic Design

Cbtis 12
Jiquilpan, Michoacán
07.2017

Skills

  • Staff training and development
  • Customer relationship management
  • Inventory control
  • Staff scheduling
  • Customer service
  • Problem-solving
  • Time management
  • Team leadership
  • Team motivation
  • Adaptability and flexibility
  • Verbal and written communication
  • Scheduling and planning
  • Money handling
  • Workplace safety compliance
  • Employee supervision
  • Team building
  • Recruitment and hiring
  • Staff management

Certification

Servsafe Food safety and management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Assistant Manager

Chopt Salad
08.2023 - 03.2025

Seasonal Employee

Target
09.2020 - 12.2020

Apprentice

Chipotle Mexican Grill
01.2018 - 07.2023

Programming And Graphic Design

Cbtis 12
Jose Coyt