Jose Cruz
Universal City
Summary
Practiced Concessions Manager with 2 years of experience coordinating food and beverage operations in market platforms. Skilled in purchasing food items, supplies and equipment in alignment with strict budgets. Strategic in allocation of resources and administration of funds, delivering savings while maintaining quality of deliverables. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Concession Supervisor
The RK Culinary Group LLc
02.2022 - Current
- Coordinated concession team, food preparation and storeroom operations.
- Cashier and customer service at the counter.
- Barista, preparation of the different types of drinks offered in the market
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Catering Server
Brottkey Group LLC
02.2020 - 02.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Arranged linens and table settings according to seating plan and event theme.
Executive Advisor
Semex S.A. De C.V.
08.2014 - 01.2020
- In charge of the Plaza San Luis Potosí and Zacatecas
- Generation of new business
- Visit to customers for advice and presentation of products and services. (closures)
- Timely follow-up to each of the clients, (maintenance)
- Recovery of customers who stopped consuming, to verify the areas of opportunity and thus reactivate them.
- Collection Management
- Preparation of the sales budget
- Development and monitoring of sales indicators
Sales Administrative Coordinator
Fedex De Mexico S. De R.L. De C.V.
03.2003 - 08.2014
- Created and maintained reports, documents and presentations to assist with administrative support.
- Collected and maintained file of receipts to coordinate expense report submission.
- Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Cross-trained to support other teams to meet operational needs and team deadlines.
Education
Bachelor's Degree in Administrative Informatics - Informatics
Universidad Autonoma De Nuevo Leon
San Nicolas De Los Garza, N.L.01.2003
Skills
- Product Specifications
- OSHA Compliance
- Dietary Restrictions
- Facilities Planning
- Motivational Leadership
- Cash Register Counting
- Schedule Crew Members
Languages
English
Elementary
Timeline
Concession Supervisor
The RK Culinary Group LLc
02.2022 - Current
Catering Server
Brottkey Group LLC
02.2020 - 02.2022
Executive Advisor
Semex S.A. De C.V.
08.2014 - 01.2020
Sales Administrative Coordinator
Fedex De Mexico S. De R.L. De C.V.
03.2003 - 08.2014
Bachelor's Degree in Administrative Informatics - Informatics
Universidad Autonoma De Nuevo Leon
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