Jose Cruz
Stafford,VA
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Dedicated to quality and always professional. Highly-motivated with desire to take on new challenges and ensure the company's vision. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Regional Telematics Installer
EquipmentShare
Stafford, Virginia
12.2021 - Current
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Removed systems to prepare for replacements and possible changes to systems.
- Followed SOPs during unit installations and diagnoses.
- Performed troubleshooting to diagnose and resolve system issues.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Provided exceptional customer experiences to service recipients.
- Replaced defective hardware components when needed.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Tested installed hardware and software to ensure proper functioning.
- Created and supported safe work environments to protect company interests and employee health.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Tested and troubleshot systems to alleviate potential issues.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Upgraded systems with new software applications and operating systems.
- Maintained records of installations, repairs, maintenance and tests performed on computer systems.
- Resolved conflicts between different types of hardware and software configurations.
- Inspected equipment and notified supervisors of needed repair and maintenance requirements.
- Created and shared detailed documentation of installation instructions for future reference purposes.
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Provided training sessions for end-users and new hires on how to use and install our systems.
- Set up user accounts on computers according to company policies and procedures.
- Provided technical support for users experiencing problems with their computers or other related equipment.
- Assisted in the setup of computer workstations, including connecting peripherals.
- Collaborated closely with internal and external personnel in order to provide comprehensive technical support services.
- Consulted blueprints and company SOPs to plan appropriate and effective repair work.
- Responded promptly to customer inquiries and internal personnel regarding our system installation issues and company SOPs.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Completed scheduled appointments on time to drive quality service.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Ensured compliance with all relevant security protocols during installation and training process.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Electrician
RK NEWMAN ELECTRIC SERVICES, INC
Richmond, VA
09.2021 - 12.2021
- Electrician apprentice working in new homes through home builder contracts with my company
- Experience in the Rough in and trim out stages.
- Constructed and installed electrical wiring and electronic components and maintained equipment.
- Interpreted code requirements for wire and conduit sizes to accurately complete electrical installations.
- Ensured that all tools were properly calibrated prior to use.
- Coordinated with contractors regarding project schedules and deadlines.
- Assisted in the design of new high-voltage systems or modifications to existing ones.
- Troubleshot complex electrical issues by reading schematics, diagrams or blueprints.
- Adhered to safety guidelines when working around hazardous materials or conditions.
- Repaired faulty wiring, replaced defective components and adjusted settings to restore normal operations of high-voltage systems.
- Performed voltage tests on transformers, circuit breakers and other electrical components to ensure proper operation.
- Diagnosed problems and malfunctions in high-voltage systems using specialized test equipment.
- Worked closely with engineers and other professionals to ensure quality control standards are met.
- Calculated load requirements for power distribution systems based on customer needs.
- Installed and maintained a variety of high-voltage electrical equipment, including relays, switches, cables and wires.
- Worked with team to install cables, poles and transformers.
- Maintained electric work tools and equipment.
- Climbed wooden poles, ladders and towers or used bucket trucks to reach power lines and complete work.
- Performed pre-installation procedures to attach cross-arms, insulators and auxiliary equipment to poles.
Low Voltage Mechanic/Service Technician
SmartCom Home Technologies
Stafford County, VA
08.2020 - 09.2021
- Low voltage mechanic in charge of roughing in new homes contracted through high end home builders
- Installed home security systems, cameras, TV wall mounts, coax, cat6, and many other features in new homes
- Finalized and serviced homes in last stage.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Configured network switches, routers and wireless access points.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Inspected equipment for signs of wear or damage before performing maintenance services.
- Provided exceptional oversight and supervision to new hires and showed each how to properly install low voltage wiring systems.
- Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
- Adhered strictly to safety regulations when working around hazardous materials.
- Resolved complex technical issues with minimal supervision from senior technicians.
- Collaborated with other tradespeople on multi-disciplinary projects involving low voltage systems.
- Provided technical support to customers regarding their low voltage systems.
- Monitored performance of installed systems in order to ensure optimal operation.
- Assisted in training junior technicians on proper methods for installing low voltage equipment.
- Completed daily reports on tasks performed during service visits.
- Updated firmware on various devices such as DVRs and IP cameras.
- Programmed access control systems using manufacturer software applications.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Calibrated instruments used in testing low voltage systems.
- Set up and performed routine maintenance on fire alarm, security and closed circuit TV systems for various clients.
- Used wiring diagrams for new installations or modifications to existing systems.
Sale Associate
Target
Stafford, VA
09.2014 - 01.2016
Education
Advance Highl School Diploma - History
North Stafford High School
Skills
- Fluent in Spanish
- Professional Attitude
- Safety Procedures
- Positive Attitude
- Professional Appearance
- Emergency Procedures
- Time Management
- Schematic Understanding
- Strong Presentation Skills
- Assessment Skills
- Creativity and Innovation
- Learning Strategies
- Systems Analysis
- Active Listening
- Subject Matter Expertise
- Learning Management Systems
- Customer Relations
- Code Requirements
- Installation Expertise
- Power Tool Operation
- Hardware Installation
- Quality Checks
- Software Installation
- Electrical Systems
- Service Documentation
- Mechanic Experience
- Programmable Logic Controllers and Peripherals
- Mechanical Knowledge
- Electrical Experience
- Component Repairs
- Knowledge of Industry Best Practices
- Scheduling
- Pre-Installation Site Prep
- Customer Service
- Equipment Operation
- Attention to Detail
- Inventory Accountability
- Product Inspection
- Worksite Preparation
- Equipment Installation
- Work Orders
- Electrical Wiring
- Diagnostics and Troubleshooting
- System Repairs
- High and Low Voltage Knowledge
Personal Information
Willing To Relocate: Anywhere
Languages
Spanish
Professional
English
Professional
Affiliations
- Self taught mechanic
- Self taught music producer
Timeline
Regional Telematics Installer
EquipmentShare
12.2021 - Current
Electrician
RK NEWMAN ELECTRIC SERVICES, INC
09.2021 - 12.2021
Low Voltage Mechanic/Service Technician
SmartCom Home Technologies
08.2020 - 09.2021
Sale Associate
Target
09.2014 - 01.2016
Advance Highl School Diploma - History
North Stafford High School