Jose Cruz
Hempstead ,NY
Summary
Dynamic Assistant Produce Manager with proven expertise in produce management and exceptional customer service skills, honed at Shop Rite Food Market. Spearheaded seasonal produce programs and optimized stock rotation, significantly enhancing product freshness and display appeal. Excelled in leadership, ensuring seamless operations and fostering a culture of teamwork and continuous improvement.
Overview
2
2
years of professional experience
Work History
Assistant Produce Manager
Shop Rite Food Market
05.2022 - 10.2024
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager
- Assisted in the creation and implementation of seasonal produce programs, effectively showcasing popular items during peak times.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Established efficient systems for handling returns or damaged goods in accordance with store policy while minimizing loss due to shrinkage
- Maintained produce area and kept produce storage area clean and sanitary
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned attractive produce displays, using color and texture to enhance.
- Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
- Assisted in training new team members, fostering an environment of teamwork and continuous learning for all staff.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the store brand.
Education
Associate Criminal Justice - Criminal Justice
Nassau Community College
Garden City, NYSkills
- Stock Rotation
- Task Delegation
- Merchandising Strategies
- Customer Service
- Retail management experience
- Retail Inventory Management
- Inventory counting
- Produce management
Languages
Spanish
Native or Bilingual
Timeline
Assistant Produce Manager
Shop Rite Food Market
05.2022 - 10.2024
Associate Criminal Justice - Criminal Justice
Nassau Community College
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