Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Cruz

Austin

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Yard Associate/Driver/Forklift Operator

Sunbelt Rentals
06.2024 - 08.2025
  • Conducted periodic inventory checks to maintain accurate stock levels for better order fulfillment.
  • Reduced waste by implementing efficient material handling practices and recycling initiatives where applicable.
  • Demonstrated adaptability when faced with changes in workload or priorities while maintaining a high level of productivity throughout shifts.
  • Optimized loading times for delivery trucks through effective coordination with drivers and warehouse staff.
  • Participated in relevant training programs to expand knowledge of industry best practices and improve overall performance as a Yard Associate.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Yard Supervisor/Coordinator/Equipment Operator

Equipment Depot
07.2023 - 08.2024
  • Continuously evaluated yard operations for potential improvements, implementing changes as needed to maintain efficiency and meet business goals.
  • Optimized space utilization in the yard through careful planning of storage areas and efficient use of available resources.
  • Managed logistics for incoming shipments, ensuring efficient unloading processes for timely product availability.
  • Improved warehouse efficiency by streamlining inbound and outbound processes.
  • Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency.
  • Exhibited adaptability to changing workloads by seamlessly shifting between inbound and outbound tasks as needed.

Sales Associate

AutoZone
03.2021 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Warehouse Associate/Delivery Drive

NKBC
06.2022 - 12.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.

Forklift Loader Operator

Teals Express
01.2017 - 01.2020
  • Completed daily forklift inspections, ensuring proper functionality before starting work shifts.
  • Packed items into appropriate containers for shipment.
  • Participated in regular team meetings to stay informed about company updates, process changes, and warehouse objectives.
  • Minimized damage to products during transportation by following proper stacking techniques according to weight and size specifications.
  • Assisted in order fulfillment by efficiently picking orders using the forklift, meeting customer demands in a timely manner.
  • Facilitated seamless inventory movement within the warehouse by accurately placing pallets in their assigned locations using the forklift.
  • Assisted in training new employees on forklift operation and best practices, fostering a culture of knowledge-sharing and continuous learning.
  • Enhanced safety measures through regular participation in safety training sessions and adherence to company guidelines.
  • Promoted safe working conditions by adhering to OSHA regulations while operating the forklift loader at all times.
  • Collaborated with team members during peak seasons or high workload periods to ensure timely completion of tasks and maintain customer satisfaction levels.

Education

High School Diploma -

Burlington County Institute of Technology
Burlington, NJ
05-2007

Skills

  • Forklift operation
  • Warehouse organization
  • Truck loading and unloading
  • Problem-solving
  • Time management
  • Shipping and receiving
  • Active listening and learning
  • Order picking
  • Heavy lifting
  • Warehouse safety
  • Positive attitude
  • Customer service

Timeline

Yard Associate/Driver/Forklift Operator

Sunbelt Rentals
06.2024 - 08.2025

Yard Supervisor/Coordinator/Equipment Operator

Equipment Depot
07.2023 - 08.2024

Warehouse Associate/Delivery Drive

NKBC
06.2022 - 12.2023

Sales Associate

AutoZone
03.2021 - 06.2024

Forklift Loader Operator

Teals Express
01.2017 - 01.2020

High School Diploma -

Burlington County Institute of Technology

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