Jose Cruz
Staten Island
Summary
Proven leader in facilities management, specializing in staff training and workplace safety. Committed to maintaining high standards and fostering a positive work environment.
Overview
17
17
years of professional experience
Work History
Lead Porter
HSS
06.2025 - Current
- Supervised daily operations to ensure efficient transport of residents and materials within facility.
- Coordinated with healthcare staff to facilitate timely transportation of patients and essential items.
- Collaborated with other departments to address facility maintenance issues promptly, reducing downtime and inconvenience for guests.
- Assisted with inventory management, ensuring adequate stock levels and timely reordering of supplies.
- Assessed high-traffic areas, hallways, lobby areas, and reception for cleanliness.
- Coordinated work schedules for porters, optimizing coverage during peak hours and periods of high workload.
- Maintained a clean and organized workspace, resulting in increased productivity and job satisfaction for all staff members.
- Participated in emergency response drills to improve preparedness for potential incidents or natural disasters affecting the facility''s operations.
- Implemented efficient record-keeping systems for tracking work orders, incident reports, inventory levels, and employee attendance records.
- Fostered a positive working environment by promoting open communication channels between team members and addressing any interpersonal conflicts promptly.
Evening Porter
JCC
12.2012 - Current
- Coordinated daily cleaning and maintenance of facilities to ensure optimal environment for members and guests.
- Assisted in transporting equipment and supplies efficiently, supporting various programs and events within the center.
- Implemented safety procedures for handling materials, promoting a secure environment for staff and patrons.
- Oversaw inventory management of cleaning supplies and equipment, ensuring availability for operational needs.
- Collaborated with management to identify areas of improvement in facility operations, driving enhanced member satisfaction.
- Led initiatives to maintain high standards of cleanliness, contributing to a welcoming atmosphere throughout the center.
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Maintained building exteriors for professional, clean presentation standards.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
- Increased workplace safety by immediately reporting potential hazards.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
Lead Porter
Staten Island Care Center
08.2008 - Current
- Trained and mentored new porters on safety protocols and operational procedures.
- Implemented inventory management system for tracking supplies and equipment usage.
- Conducted regular inspections to maintain cleanliness and safety standards in assigned areas.
- Resolved logistical challenges, ensuring seamless service delivery throughout the care center.
- Collaborated with management to optimize resource allocation for enhanced service performance.
- Completed sweeping, mopping, and window-cleaning.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Conducted regular quality checks to maintain the highest standards of cleanliness throughout the facility.
- Managed porter team effectively through clear communication, regular feedback sessions, and performance evaluations.
- Ensured safety compliance within the porter team by conducting regular safety training sessions and updating guidelines when necessary.
- Continuously sought opportunities for professional development by attending industry conferences, workshops, and training sessions to stay up-to-date on best practices and emerging trends in the facilities management field.
- Trained new employees on proper cleaning techniques, safety protocols, and company procedures to ensure consistency in service delivery.
- Developed workflow improvements that enhanced operational efficiency and team productivity.
Education
No Degree -
Lincoln HS
Brooklyn, NYSkills
- Workplace safety
- Staff training and development
- Budgeting and finance
- Strong leadership
- Strong work ethic
- Problem-solving
- Worksite safety
- General labor
- Valid Driver's license
- Janitorial duties
Timeline
Lead Porter
HSS
06.2025 - Current
Evening Porter
JCC
12.2012 - Current
Lead Porter
Staten Island Care Center
08.2008 - Current
No Degree -
Lincoln HS