Jose Cruz
Tacoma,WA
Summary
Organized server with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Hardworking bringing 9+ years of customer service experience performing diverse functions and duties. Dedicated to maintaining a clean work area.
Overview
1
1
Language
16
16
years of professional experience
Work History
Maintenance Crew Member
S&S Landscaping
Tacoma, Washington
02.2026 - Current
- Maintained cleanliness of job sites and equipment storage areas.
- Collaborated with team members to complete landscape projects efficiently.
- Applied fertilizers and pesticides according to safety guidelines.
- Operated mowers, trimmers, and blowers for effective lawn care.
- Followed safety protocols to ensure a secure working environment.
- Cut grass around the perimeter of the building using a lawn mower.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Performed tasks to maintain on-site physical security, safety and efficiency.
Delivery Driver
Optima Logistics
Tacoma, Washington
09.2025 - 04.2026
- Supported punctual deliveries by following routing protocols.
- Assisted with loading and unloading packages while following safety guidelines.
- Carried items carefully to support secure delivery and reduce damage or loss.
- Delivered packages across assigned routes in efficient manner.
- Communicated with dispatch to coordinate delivery schedules.
- Conducted vehicle inspections before each shift for safety compliance.
- Assisted customers with inquiries regarding deliveries and services.
- Utilized GPS technology to optimize driving routes effectively.
- Transported and safely delivered items to prevent damage or loss.
Department Supervisor
The Home Depot Inc
Tacoma, WA
06.2020 - 07.2025
- Managed daily store operations and team performance to ensure customer satisfaction.
- Trained and mentored new associates on store policies and procedures for operational consistency.
- Handled customer inquiries and complaints efficiently to improve shopping experience.
Manager
The Habit Burger Grill
Tacoma, Washington
05.2019 - 03.2022
- Directed inventory management to sustain product availability and decrease waste.
- Handled customer inquiries and resolved issues to enhance dining experience.
- Sustained high levels of cleanliness and organization in kitchen and dining areas for adherence to safety regulations.
Server
The Melting Pot Restaurants Inc.
Tacoma, Washington
12.2010 - 07.2019
- Executed exemplary table service while upholding elevated levels of customer satisfaction
- Supported guests with menu choices and curated personalized wine recommendations.
- Executed preparation and service of fondue dishes in compliance with restaurant standards.
- Partnered with kitchen staff to achieve prompt food delivery.
Education
High School Diploma -
Orting High School
Orting, WA06-2010
Skills
- Vehicle inspection and safety compliance
- Attention to detail
- Effective communication
- Route optimization and delivery tracking
- Package handling and logistics management
- Customer service and support
Languages
Spanish
Full Professional
Timeline
Maintenance Crew Member
S&S Landscaping
02.2026 - Current
Delivery Driver
Optima Logistics
09.2025 - 04.2026
Department Supervisor
The Home Depot Inc
06.2020 - 07.2025
Manager
The Habit Burger Grill
05.2019 - 03.2022
Server
The Melting Pot Restaurants Inc.
12.2010 - 07.2019
High School Diploma -
Orting High School