Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Cruz-Morales

Buffalo,NY

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

8
8
years of professional experience

Work History

Facilities Assistant

Orchard Park Veterinary Medical Center
10.2022 - Current
  • Supported overall facility operations by efficiently addressing repair requests and performing routine maintenance tasks.
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Assisted in the coordination of facility-related projects, contributing to timely completion within budget constraints.
  • Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.

Sales Associate

Zoom Tan - Tanning Salon
05.2017 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Manager

LIDS
11.2016 - 06.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive sales strategies by analyzing market trends and customer needs.

Education

GED -

West Seneca West Senior High
West Seneca
01-2015

Skills

  • Cleaning procedures
  • Waste disposal
  • Groundskeeping
  • Relationship building
  • Staff management
  • Goals and perfomance
  • Positive and upbeat
  • Customer service
  • Teamwork and collaboration
  • Excellent people skills
  • Money handling

Timeline

Facilities Assistant

Orchard Park Veterinary Medical Center
10.2022 - Current

Sales Associate

Zoom Tan - Tanning Salon
05.2017 - 05.2022

Sales Manager

LIDS
11.2016 - 06.2017

GED -

West Seneca West Senior High
Jose Cruz-Morales