Jose Cuellar
Summary
Proven track record of excellence as a Delivery Driver for FreshPoint Central California and a skilled Private Investigator at Appleby & Company. Expert in evidence gathering and navigation, demonstrating exceptional time management and customer service. Achieved significant case success rates and delivery efficiency, fostering strong client relationships through reliability and teamwork.
Overview
18
18
years of professional experience
Work History
Delivery Driver
FreshPoint Central California
01.2004 - 08.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
Delivery Driver
FreshPoint Central California
01.2022 - 03.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
Education
Associate of Arts - Electrical Technician
Fresno Institute of Technology
Fresno, CA06.2001
Skills
- Evidence Gathering
- Courtroom Testimony
- Insurance claims cases
- Litigation Support
- Surveillance
- Fraud investigations
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Time Management
- Map reading and navigation skills
- Spanish and English Fluency
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
FreshPoint Central California
01.2022 - 03.2022
Delivery Driver
FreshPoint Central California
01.2004 - 08.2020
Associate of Arts - Electrical Technician
Fresno Institute of Technology
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