JOSE DE JESUS
Tustin,CA
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Leader
REVCO PRODUCTS, INC.
Garden Grove, CA
02.2018 - Current
- Receive all the incoming raw material and 100% full inspection.
- Any discrepancies or damaged products to be reported to our buyers as soon as possible.
- Managed shipping process for all finished goods products
- Creating a packing slip and shipping label using UPS Worldship or FedEx.
- Facilitated collaboration between departments to ensure successful project completion.
Assistant Manager
O'Reilly Auto Parts
Irvine, CA
09.2017 - 07.2024
- In charge of opening the store before operating hours
- Count all the money and take deposit to the bank.
- Scanning all incoming product and loading to the system.
- In charge of doing inventory counts such as batteries, oil filters, cabin and air filters.
- Managing team members lunch breaks before doing a meal violation.
- Customer service as our main priority.
Shift Lead
El Pollo Loco
Santa Ana, CA
01.2008 - 01.2015
- Provided guidance and support to other team members as needed.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Responded to customer inquiries and complaints in a professional manner.
- Supervised staff during shift changes and ensured transition went smoothly.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Assisted in the training of new employees.
Education
High School Diploma -
Valley High School
Santa Ana, CA05-2003
Skills
- Forklift operator Class II and Class III Electric and Propane
- Quality inspection incoming and outgoing
- Incidents management
- Cross train to different departments
- Motivation and enthusiasm
- Quality Assurance Controls
- Strategic Planning
- Training and mentoring
- 7 years of retail experience
- 5 years in the fast food industries
Affiliations
talking about sports to talking about business on the next minute.
Languages
English
Full Professional
Spanish
Full Professional
Accomplishments
Track star, cross country and soccer.
Certification
- Forklift operator license.
Timeline
Shipping and Receiving Leader
REVCO PRODUCTS, INC.
02.2018 - Current
Assistant Manager
O'Reilly Auto Parts
09.2017 - 07.2024
Shift Lead
El Pollo Loco
01.2008 - 01.2015
High School Diploma -
Valley High School