Jose Dejesus Hernandez Jr.
Lakewood,CO
Summary
To learn more about personal and professional growth, including developing new skills, gaining more responsibility, and working toward a leadership position. Hardworking professional focused on giving outstanding attention to every vehicle and customer. Self-directed individual comfortable multitasking in challenging situations and meeting all deadlines.
Overview
2
2
years of professional experience
Work History
Car Wash Attendant
Metro Express Car Wash
Denver, CO
06.2024 - 08.2025
- Efficiently processed and managed up to a variety of cars per shift, ensuring high levels of customer satisfaction and fast service times
- Operated and maintained car wash machinery, consistently meeting safety standards and maintaining equipment in top condition
- Delivered exceptional customer service by addressing customer inquiries, providing recommendations, and resolving issues promptly
- Managed cash transactions and handled point-of-sale systems, maintaining accurate records and balancing cash drawers
- Developed strong attention to detail and multitasking skills, maintaining high-quality service in a fast-paced environment
- Received positive feedback from customers and supervisors
Customer Service Team Member
Chick-Fil-A Riverpoint
Sheridan, CO
04.2023 - 06.2024
- Interacted with customers, providing excellent customer service by greeting all customers respectfully
- Ensured order accuracy and customer satisfaction
- Maintained cleanliness and organization of dining and work areas
- Worked effectively in a team environment
- Handled customer complaints and resolved conflicts
- Adhered to company policies and ensured efficient service
Education
High School -
Bear Creek High School
Lakewood, CO01.2025
Skills
- Excellent customer service and communication skills
- Strong problem-solving abilities
- Teamwork and collaboration
- Attention to detail and organizational skills
- Ability to handle customer complaints, and resolve conflicts
- Adherence to company policies and procedures
- Equipment maintenance
- Hospitality and accommodation
- Cash register operation
Affiliations
Extracurricular Activities
Football Team Member
Bear Creek High School
Role: Team Leader
Responsibilities: Boosting teammates' confidence, striving for excellence
Accomplishments
Achievements: First-team all-state, academic honorable mentions for four consecutive years
Timeline
Car Wash Attendant
Metro Express Car Wash
06.2024 - 08.2025
Customer Service Team Member
Chick-Fil-A Riverpoint
04.2023 - 06.2024
High School -
Bear Creek High School
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