Summary
Overview
Work History
Education
Skills
Volunteering Experience
Timeline
Generic

Jose Delaluz

Carson,CA

Summary

Dynamic professional with proven ability to excel in collaborative and independent environments. Demonstrates a strong work ethic and exceptional organizational skills. Ready to contribute to a high-performing team and tackle new challenges effectively.

Overview

9
9
years of professional experience

Work History

Electronics Sales Associate Trainer

Target
San Pedro, CA
09.2023 - Current
  • Delivered exceptional customer service by greeting customers and assisting with merchandise selection.
  • Executed daily opening and closing procedures for electronics department.
  • Managed time effectively to ensure timely completion of tasks and adherence to deadlines.
  • Arranged merchandise displays to highlight new styles and boost sales.
  • Applied strong problem-solving skills to resolve customer conflicts.
  • Motivated team members to communicate openly and constructively.
  • Conducted onboarding sessions to familiarize new staff with company policies.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Updated planograms according to new product releases and seasonal changes.

Barista Trainer

Starbucks
Carson, CA
03.2021 - Current
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained highest standards of conduct and service to support company reputation.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Crew/Trainer

Mcdonald's
Carson, CA
02.2017 - 03.2021
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.

Education

High School Diploma -

Phineas Banning Senior High School
Wilmington, CA
06.2016

Skills

  • Microsoft Office proficiency
  • Effective communication
  • Spanish language translation
  • Multitasking abilities
  • Time management
  • Reliability and punctuality
  • Customer relationship building
  • Upselling techniques
  • Team collaboration
  • Adaptability
  • Conflict resolution strategies
  • Organizational skills

Volunteering Experience

  • 2016 - Broad Avenue Elementary School, Wilmington, CA - SYS Volunteer Helper
  • 2016 - Beacon Light Mission Homeless Shelter Volunteer Helper

Timeline

Electronics Sales Associate Trainer

Target
09.2023 - Current

Barista Trainer

Starbucks
03.2021 - Current

Crew/Trainer

Mcdonald's
02.2017 - 03.2021

High School Diploma -

Phineas Banning Senior High School

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