Jose Delgado
Anaheim,CA
Summary
Bachelor's degree in the field of finance and over 5 years of experience in customer service, business development and leadership.
Overview
6
6
years of professional experience
Work History
Sales Consultant
CarMax
Buena Park, CA
08.2018 - Current
- Provide excellent customer service by focusing on customer needs and financial situation.
- Uphold financial regulations and policies when submitting financing applications.
- Educate customer on financing terms and approvals (Interest rate, monthly payment, loan life span, down payment).
- Consistently attracting new customer by promoting company products and services (Vehicle quality, financing rates, and efficiency).
- Successfully achieved 10+ sales per month which defeats company quota.
Department Manager
Saks OFF 5TH
Orange, CA
07.2017 - 08.2018
- Coached sales associates in product specifications and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and organized product sales reports to identify opportunities and correct errors.
- Audited registers and cash vault for discrepancies daily.
- Resolved customer complains related to customer service, price discrepancies, and products.
- Scheduled and delegated duties to sales associates within the department.
Customer Service Manager
Walmart
Garden Grove, CA
01.2016 - 06.2017
- Primarily focused on providing a fast and friendly environment at check out.
- Ensured proper employee staffing and training according to company standards.
- Interacted with customers on the sales floor to receive feedback and build a relationship.
- Audited registers and cash vault daily.
- Oversaw Money Center (cash checks, issue money orders, money wire services).
Education
Bachelor of Science - Finance
California State Dominguez Hills
Carson, CA12.2020
Skills
- Leadership
- Sales and Marketing
- Customer service
- Bilingual: English and Spanish
- Microsoft word
- Excel
- PowerPoint
Timeline
Sales Consultant
CarMax
08.2018 - Current
Department Manager
Saks OFF 5TH
07.2017 - 08.2018
Customer Service Manager
Walmart
01.2016 - 06.2017
Bachelor of Science - Finance
California State Dominguez Hills