Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Delgado

Anaheim,CA

Summary

Bachelor's degree in the field of finance and over 5 years of experience in customer service, business development and leadership.

Overview

6
6
years of professional experience

Work History

Sales Consultant

CarMax
Buena Park, CA
08.2018 - Current
  • Provide excellent customer service by focusing on customer needs and financial situation.
  • Uphold financial regulations and policies when submitting financing applications.
  • Educate customer on financing terms and approvals (Interest rate, monthly payment, loan life span, down payment).
  • Consistently attracting new customer by promoting company products and services (Vehicle quality, financing rates, and efficiency).
  • Successfully achieved 10+ sales per month which defeats company quota.

Department Manager

Saks OFF 5TH
Orange, CA
07.2017 - 08.2018
  • Coached sales associates in product specifications and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed and organized product sales reports to identify opportunities and correct errors.
  • Audited registers and cash vault for discrepancies daily.
  • Resolved customer complains related to customer service, price discrepancies, and products.
  • Scheduled and delegated duties to sales associates within the department.

Customer Service Manager

Walmart
Garden Grove, CA
01.2016 - 06.2017
  • Primarily focused on providing a fast and friendly environment at check out.
  • Ensured proper employee staffing and training according to company standards.
  • Interacted with customers on the sales floor to receive feedback and build a relationship.
  • Audited registers and cash vault daily.
  • Oversaw Money Center (cash checks, issue money orders, money wire services).

Education

Bachelor of Science - Finance

California State Dominguez Hills
Carson, CA
12.2020

Skills

  • Leadership
  • Sales and Marketing
  • Customer service
  • Bilingual: English and Spanish
  • Microsoft word
  • Excel
  • PowerPoint

Timeline

Sales Consultant

CarMax
08.2018 - Current

Department Manager

Saks OFF 5TH
07.2017 - 08.2018

Customer Service Manager

Walmart
01.2016 - 06.2017

Bachelor of Science - Finance

California State Dominguez Hills
Jose Delgado