Summary
Overview
Work History
Education
Skills
Websites
Certification
Referral
Experience
Languages
Timeline
Generic

Jose Duran Cruz

Summary

I am enthusiastic, self-motivated, reliable, responsible and hard working person, comfortable working in fast-paced dining rooms, skilled at providing quick table turnovers, and service staff assistance. dedicated to supplying guests with clean, comfortable dining experiences, always happy to help.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon Inc
11.2021 - Current
  • Receive and prepare inventory for delivery, view prompts on screens and follow directions from some tasks
  • Build, wrap, sort and transport pallets and packages, receive truck deliveries
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

Busser/Food Runner

Vetri Cucina Ristorante at Palms Casino
03.2023
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Expedited food to tables to assist servers during busy periods.
  • Engaged with guests courteously while assisting in addressing their needs or concerns promptly.
  • Developed understanding of menu items, facilitating effective communication of offerings to customers.

Busser/Food Runner

Matteo’s Ristorante Italiano
03.2019 - 10.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Maintained customer satisfaction by clarifying questions about orders and specialty items, quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
  • Bussed and reset tables to keep dining room and work areas clean, stayed up-to-date on menu changes to help customers make food choices
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest, checked dining area supplies of linens, wrapped silverware, and replenished low stock
  • Collaborated with other dining room and bar staff to facilitate efficient service, remained calm and poised when dealing with difficult customers or during busy shifts, addressed customer complaints and inquiries to verify satisfaction.

Busser/Food Runner

Buddy V’s Ristorante
03.2018 - 09.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Maintained customer satisfaction by clarifying questions about orders and specialty items, quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
  • Bussed and reset tables to keep dining room and work areas clean, stayed up-to-date on menu changes to help customers make food choices
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest, checked dining area supplies of linens, wrapped silverware, and replenished low stock
  • Collaborated with other dining room and bar staff to facilitate efficient service, remained calm and poised when dealing with difficult customers or during busy shifts, addressed customer complaints and inquiries to verify satisfaction.

Barista

Bouchon French Bistro
01.2018 - 12.2018
  • Operated espresso machines and commercial coffee brewers to create beverages, prepared specialty drinks such as cappuccinos, lattes and mochas
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales, controlled line and crowd with quick, efficient service
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning., helped management keep adequate supply on hand by notifying of shortages.

Barista

B&B Ristorante Italiano
06.2017 - 07.2018
  • Operated espresso machines and commercial coffee brewers to create beverages, prepared specialty drinks such as cappuccinos, lattes and mochas
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales, controlled line and crowd with quick, efficient service
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning., helped management keep adequate supply on hand by notifying of shortages.

Education

High School Diploma -

Theodor Herzl School
10 2016

Skills

  • Great attitude
  • Excellent costumer service
  • Great communication skills
  • Strong attention to detail
  • Cleaning and sanitizing
  • Dining room organization
  • Food Running
  • Turning Tables
  • Team collaboration
  • Heavy lifting

Websites

Certification

  • Food Handler Card
  • Alcohol Awareness Training Card
  • Sheriff's Card (Non-Gaming Card)

Referral

  • Gina Hernandez Vetri Cucina Las Vegas - Manager Assistant +17022372194
  • Oscar Rodriguez Amazon Las Vegas - Area Manager - +17027682194

Experience

2023

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Busser/Food Runner

Vetri Cucina Ristorante at Palms Casino
03.2023

Warehouse Associate

Amazon Inc
11.2021 - Current

Busser/Food Runner

Matteo’s Ristorante Italiano
03.2019 - 10.2021

Busser/Food Runner

Buddy V’s Ristorante
03.2018 - 09.2021

Barista

Bouchon French Bistro
01.2018 - 12.2018

Barista

B&B Ristorante Italiano
06.2017 - 07.2018

High School Diploma -

Theodor Herzl School

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Jose Duran Cruz