Jose Echaverry
Houston
Summary
Accomplished Loss Prevention Supervisor with a proven track record at Chiffley Hotel By Hilton, enhancing safety and reducing theft through expert surveillance and security system management. Skilled in incident reporting and fostering teamwork, I've significantly improved asset protection and crisis management, demonstrating exceptional decision-making and CCTV proficiency.
Overview
20
20
years of professional experience
Work History
Loss Prevention Supervisor
Chiffley Hotel By Hilton
10.2022 - Current
- Provided exceptional customer service while maintaining vigilance for potential threats or suspicious activity within the store environment.
- Installed and maintained covert security equipment.
- Collaborated with law enforcement to report crime and suspicious activity.
- Monitored paperwork procedures to prevent error-related losses.
- Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action as needed.
- Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
- Investigated incidents of theft or fraud thoroughly, collecting evidence and preparing case summaries for legal proceedings.
- Fostered a culture of integrity and accountability within the loss prevention team, emphasizing the importance of ethical conduct in all professional activities.
- Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.
- Completed incident reports and activity logs for accurate, current records.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Observed video surveillance systems for prompt emergency response.
Loss Prevention Officer/Overnight Engineering
ZAZA HOTEL
02.2017 - 09.2022
- Reduced incidents of theft by monitoring surveillance systems effectively.
- Conducted investigations to prevent fraud and maintain store integrity.
- Improved store safety with regular audits and risk assessments.
- Enhanced security by coordinating with law enforcement agencies.
Loss Prevention Officer
Omni Hotels & Resorts
02.2005 - 09.2017
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Education
High School Diploma -
West Orange High School
Beaumont, TX05-1990
Skills
- Security systems management
- Video monitoring
- CCTV surveillance
- Internal audits
- First aid certified
- Physical security
- Incident reporting
- Access control
- Investigation techniques
- Loss prevention strategies
- Crisis management
- Asset protection
- Security system proficiency
- CCTV monitoring
- Detail-oriented
- Theft prevention
- Surveillance techniques
- Witness interviews
- Property patrol
- Security systems
- Policy development
- Trespassing prevention
- Evidence collection
- Theft detection
- Safety promotion
- Teamwork and collaboration
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Loss Prevention Supervisor
Chiffley Hotel By Hilton
10.2022 - Current
Loss Prevention Officer/Overnight Engineering
ZAZA HOTEL
02.2017 - 09.2022
Loss Prevention Officer
Omni Hotels & Resorts
02.2005 - 09.2017
High School Diploma -
West Orange High School
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