Jose Echeverria
Rogers Arkansas 72756
Summary
Overview
8
8
years of professional experience
Work History
Mobility Consultant
Superior Van & Mobility
08.2019 - Current
- Conducted comprehensive needs assessments to identify optimal mobility solutions for clients with disabilities or mobility challenges
- Achieve and surpass sales targets by effectively communicating the features and benefits of wheelchair accessible vehicles to potential buyers
- Provide attentive and personalized customer service throughout the sales process, addressing any concerns and ensuring customer satisfaction
- Facilitated VA Grant applications for veterans, guiding them through the eligibility requirements and securing grant funding to assist with the purchase of essential mobility aids.
- Proven ability to adapt quickly to changing priorities and responsibilities, maintaining a positive attitude and motivation to provide top-notch service at all times.
- Proficient in answering a high volume of phone calls in a professional and efficient manner, consistently providing exceptional customer service.
Parts Advisor
McLarty Daniel Chrysler, Dodge, Jeep, Ram & Fiat
01.2018 - 08.2019
- Researched and identified correct parts necessary for repairs and maintenance on a variety of vehicles
- Maintained inventory levels by conducting regular stock checks and ordering replenishments as needed
- Collaborated with service technicians and other team members to expedite workflows and improve overall department efficiency
- Conducted regular inventory counts and audits to identify discrepancies and maintain accurate records
Parts Driver
Everett Dealership, Chrysler, Dodge Jeep, Ram
01.2017 - 01.2018
- Safely and efficiently delivered automotive parts to designated locations while adhering to all traffic laws and regulations
- Efficiently receive and inspect incoming stock parts and customer special order parts to ensure accuracy and quality
Education
High School Diploma -
Roger Heritage High School
Rogers, AR06-2015
Skills
- Customer Relationship Management
- Customer Service Excellence
- Product Knowledge (Mobility Industry)
- After-Sale Support
Timeline
Mobility Consultant
Superior Van & Mobility
08.2019 - Current
Parts Advisor
McLarty Daniel Chrysler, Dodge, Jeep, Ram & Fiat
01.2018 - 08.2019
Parts Driver
Everett Dealership, Chrysler, Dodge Jeep, Ram
01.2017 - 01.2018
High School Diploma -
Roger Heritage High School
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