Jordan Echeverry
Lodi,NJ
Summary
Driven and reliable, I excelled in customer service roles at CasmontTechShop, mastering cash transactions and inventory management. My fluency in Spanish and exceptional time management skills enhanced customer satisfaction. Demonstrated patience and composure under pressure, significantly improving the shopping experience.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
CasmontTechShop
07.2023 - 11.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
Cashier
Dunkin' Donuts
10.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Tried my best to give every customer a great experience.
Education
GED -
Lodi High School
Lodi, NJ02-2025
Skills
- Time management skills
- Cleaning and sanitizing
- Customer Service excellence
- Reliability and punctuality
- Fluent speaking Spanish
- Ordering and stocking
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- Music
- Watching Movies and TV Shows
Timeline
Cashier
Dunkin' Donuts
10.2023 - 12.2023
Customer Service Cashier
CasmontTechShop
07.2023 - 11.2024
GED -
Lodi High School